David Moreno
121 W Chelo Dr ,TX
Summary
Motivated professional with experience in correctional supervision and customer service. Skilled in policy enforcement, observation, and mentoring new team members. Committed to enhancing team safety and promoting a collaborative team environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Officer
Geo Group Inc
06.2021 - 01.2026
- Supervised over 100+ inmate activities and ensured compliance with facility regulations.
- Conducted regular security checks to maintain safety and prevent disturbances in 4 different buildings
- Monitored inmate behavior, documenting incidents and preparing reports for management review.
- Collaborated with team members (20+) to develop strategies for conflict resolution among inmates.
- First responder duties on scene, conducted with team members and inmates as needed.
- Demanded physical labor (carry, lift, or move 50+ pounds of products, operate equipment such as a dolly, pallet jack)
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Sales Associate
Macys Department Store
10.2020 - 04.2021
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Processed transactions efficiently, maintaining accuracy during high-volume sales periods.
- Collaborated with team members to execute visual merchandising strategies effectively.
- Packaged and shipped products placed online
- Maintained area cleanliness
Sandwich Artist
SUBWAY®Restaurants
08.2018 - 04.2021
- Prepared high-quality sandwiches by following standard recipes and ensuring ingredient freshness
- Delivered exceptional customer service through effective communication and attentive order management
- Maintained cleanliness and organization of workstations, adhering to health and safety standards
- Assisted in training new employees on sandwich preparation techniques and customer service protocols
- Team Leader as a P.I.C. (Person in Charge)
- Worked at a variety of store locations (4+)
- Ensured product was fresh and ordered on time
Education
High School Diploma -
Edinburg North High School
Edinburg, TX06-2018
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mental health awareness
- Policy enforcement
- Self-defense tactics
- Observation
- Work crew management
- Customer service
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Verbal/written communication
Accomplishments
- Collaborated with team of 20.
- Supervised team of 4 or more staff members.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Certification
- Weapon Training and certification
- TCOLE license achieved
- First Responder training and maintained
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
- Gym Workouts
- I participate in low-impact exercises to strengthen core muscles
- High-Intensity Interval Training
- Auto Repair/Restoration
- Attending group activities in the car/truck scene
- organizing meetings and activities based on car scene
- president of car crew 30 members
Timeline
Correctional Officer
Geo Group Inc
06.2021 - 01.2026
Sales Associate
Macys Department Store
10.2020 - 04.2021
Sandwich Artist
SUBWAY®Restaurants
08.2018 - 04.2021
High School Diploma -
Edinburg North High School