Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Training
Timeline
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David Moretti

Henderson,NV

Summary

I am a confident, hardworking employee with customer service, multitasking, and time management abilities. I'm dedicated to giving every customer a positive and memorable experience and known for my effective problem-solving abilities.

Overview

24
24
years of professional experience

Work History

Self -Employed

Amazon, Ebay, Doordash
Henderson, NV
03.2020 - 02.2024
  • Created detailed product listings with photographs, descriptions, and prices.
  • Leveraged eBay tools such as Best Offer and Buy It Now to maximize profits.
  • Coordinated shipping of orders with third-party fulfillment services.
  • Understood and followed oral and written directions.
  • Assisted with customer requests and answered questions to improve satisfaction.

Phone Room

Diamond Resorts
Henderson, NV
11.2021 - 03.2022

Podium Speaker /Site Manager

Take A Break Travel
Las Vegas, NV
02.2016 - 03.2020
  • Delivered speeches to groups of people in various venues addressing the benefits of travel.
  • Organized and delivered presentations to large groups of people in a professional manner.
  • Drafted speeches to persuade or entertain audience.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.

Podium Speaker /Closer

Empower Partners Group
Las Vegas, NV
10.2012 - 02.2014
  • Assisted in closing deals with a price point of $2000- $9,999
  • Developed content for speeches, including research, writing, and editing.
  • Created visual aids such as slideshows and other materials to supplement presentations.
  • Discussed potential collaborations with other speakers in the same field of expertise.
  • Accepted payment on accounts.

Opc /Trainer /Site Manager

Grandview Marketing
Las Vegas, NV
06.2002 - 10.2012
  • Managed and led team of 50 opc's and greeters and 7 managers
  • Established work schedules and assignments for employees
  • Trained the team on site-specific requirements, techniques, and procedures
  • Managed daily work assignments by delegating tasks and monitoring progress
  • Trained, mentored, and advised new team members
  • Delegated work to staff, setting priorities and goals.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Helped set up a training program for new hires.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.

Opc

Consolidated Resorts
Las Vegas, NV
01.2000 - 06.2002
  • Worked closely with customers to understand their needs and resolve diverse issues
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Built relationships with guests in order to send them on a timeshare tour.
  • Understood and followed oral and written directions.

Education

Choice Center Leadership University
Nv

Levitin Group

Skills

  • Team Building
  • Self-Directed
  • Team development
  • Leadership
  • Communication
  • Organization
  • Customer Service
  • Professionalism
  • Teamwork and Collaboration
  • Self Motivation
  • Team Management
  • Dependable and Responsible

Accomplishments

  • Silver ARDA award winner with Consolidated Resorts
  • Multi million dollar producer with Consolidated Resorts
  • Multi million dollar producer with Grandview Marketing
  • Interviewed and videotaped by the Levitin Group for training purposes
  • Was instrumental in seing up and implementing the OPC and greeter training programs used by Grandview Marketing

Additional Information

  • Staff development
  • Team building
  • Reliable and trustworthy
  • Worked closely with customers to understand their needs and resolve diverse issues.
  • Managed and led team of 50 opc's and greeters and 7 managers Established work schedules and assignments for employees so that each area was properly staffed at all times.
  • Trained the team on site-specific requirements, techniques, and procedures. Managed daily work assignments by delegating tasks and monitoring progress.
  • Trained, mentored, and advised new members to perform at a high level.
  • Delivered speeches to groups of people in various venues addressing the benefits of travel.
  • Assisted in closing deals with a price point of $2000- $9,999
  • Assisted customers by finding their needs in exchange for a 2-3 hour timeshare tour.
  • Help set up a training program for new hires, hired, trained and devolped new talent.
  • Managed daily work assignments by delegating tasks and monitoring progress.
  • Supervised day-to-day operations, and a team of 30 to 40 employees. Built relationships with guests in order to send them on a timeshare tour.

Training

  • Sales Techniques
  • Leadership Courses
  • Sales Training

Timeline

Phone Room

Diamond Resorts
11.2021 - 03.2022

Self -Employed

Amazon, Ebay, Doordash
03.2020 - 02.2024

Podium Speaker /Site Manager

Take A Break Travel
02.2016 - 03.2020

Podium Speaker /Closer

Empower Partners Group
10.2012 - 02.2014

Opc /Trainer /Site Manager

Grandview Marketing
06.2002 - 10.2012

Opc

Consolidated Resorts
01.2000 - 06.2002

Choice Center Leadership University

Levitin Group
David Moretti