Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Leadership & Involvement
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David Moss

David Moss

Dover,TN

Summary

Developed skills in leadership and team coordination within dynamic, fast-paced environment. Demonstrated ability to effectively communicate, organize, and guide groups through various processes. Seeking to transition these transferable skills into new field to continue fostering growth and development.

Professional with strong background in orientation and team leadership, prepared for this role. Proven ability to foster collaboration, adapt to evolving needs, and achieve results. Skilled in communication, problem-solving, and mentoring new team members, ensuring smooth transitions and positive outcomes. Reliable and focused, consistently delivering high-quality support and guidance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Tractor Supply Company
04.2022 - Current
  • Delivered knowledgeable customer service, earning positive customer feedback: “David made the visit extremely helpful. He was very knowledgeable about the products and made the experience great.”
  • Assisted with large-scale product sales, inventory support, and technical guidance.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted customers in navigating company's products and services, enhancing their overall experience.

Residence Hall Rover

Murray State Housing
05.2022 - Current
  • Conducted nightly safety rounds across residence halls.
  • Logged building inspections, ensuring student safety and compliance.
  • Collaborated with fellow Rover sitters to coordinate shared clientele, fostering a supportive community among service providers.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Orientation Team Leader

Murray State University
01.2022 - 01.2025
  • Served as Freshman Leader, Returner, and Team Lead across multiple years.
  • Helped guide 50+ new students each session through campus resources and college transition.
  • Built teamwork, leadership, and time management skills through event planning and mentoring.
  • Maintained detailed records of program participation, enabling accurate assessment of results over time.
  • Ensured consistent communication across teams by implementing regular check-ins and meetings during orientation programs.
  • Collaborated with fellow team leaders to develop strategies for optimizing group dynamics and overall productivity.
  • Led orientation sessions, effectively communicating company culture and values to new hires.

Education

Bachelor of Science - Computer Science

Murray State University
Murray, KY
05.2026

High School Diploma - undefined

Stewart County High School
Dover, TN
05.2022

Skills

  • Languages: Python, Java, C, JavaScript, HTML/CSS, SQL
  • Tools & Frameworks: Git/GitHub, Linux, React, Nodejs, Docker, AWS (basic)
  • Other: UI/UX design, Object-Oriented Programming, Debugging, Agile methods
  • Tour leadership
  • Teamwork
  • Teamwork and collaboration
  • Time management
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Active listening
  • Adaptability and flexibility

Certification

  • Certified in all Microsoft certifications.

Timeline

Residence Hall Rover

Murray State Housing
05.2022 - Current

Customer Service Associate

Tractor Supply Company
04.2022 - Current

Orientation Team Leader

Murray State University
01.2022 - 01.2025

High School Diploma - undefined

Stewart County High School

Bachelor of Science - Computer Science

Murray State University

Awards

“Ray of Sunshine” Team Award for positivity & leadership., Multiple academic scholarships and honors.

Leadership & Involvement

  • Clubs & Organizations:
  • ACM (Association for Computing Machinery)
  • Computer Science Club
  • E-Sports Club – Murray State University
  • Intramural Sports (Basketball, Soccer, etc.)
  • HOSA, FBLA, FCCLA, FFA (High School)

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