David M. Salada
Cincinnati,OH
Summary
I am seeking a role as a Workplace Planning Associate at Fidelity Investments, where I can apply my strong background in client relationship management, consultative sales, and financial planning. With extensive experience as a business owner and booking agent, I have developed exceptional skills in customer engagement, data-driven decision-making, and goal-oriented strategy execution. My ability to build and maintain client relationships, manage operations in a hybrid work environment, and leverage technology to optimize business performance aligns well with Fidelity’s mission. I am eager to bring my adaptability, analytical mindset, and customer-centric approach to help clients navigate their financial futures with confidence.
Overview
19
19
years of professional experience
Work History
Vacation Rental Owner/Operator
Self-Employed
01.2022 - Current
- Managed customer relations and provided exceptional service, ensuring high satisfaction and repeat bookings
- Developed a sales and pricing strategy using demand-based pricing tools (PriceLabs) to optimize revenue
- Created and maintained listings on multiple platforms, leveraging Guesty to integrate calendars and maximize efficiency
- Engaged with potential clients through digital platforms, utilizing a consultative approach to address guest needs and inquiries
- Oversaw operations, including delegating responsibilities to cleaning staff and caretakers to maintain quality service
- Demonstrated accountability in managing budgets, forecasting revenue, and achieving business growth
Booking Agent/Business Owner
The Sparrow Agency
05.2010 - 01.2022
- Managed client portfolios, developing strong relationships with artists, managers, and industry professionals to drive business success
- Negotiated contracts and coordinated tour schedules across multiple international markets, ensuring client objectives were met
- Demonstrated expertise in sales and consultative relationship-building by securing over $500,000 annually in booking fees
- Utilized systems to track client interactions, maintain relationships, and follow up on opportunities
- Attended networking events and conferences to stay current on industry trends and develop new business opportunities
Special Education Teacher
Glasgow High School
08.2009 - 05.2015
- Developed individualized plans to help students meet educational and behavioral goals, emphasizing accountability and progress tracking
- Maintained detailed data on student performance, similar to managing client portfolios and tracking customer engagement
- Communicated regularly with stakeholders, including parents and administrators, to ensure alignment on student progress and goals
- Implemented problem-solving strategies and conflict resolution techniques to foster a positive learning environment
QMRP/Incident Management Project Assistant
Community Ties of America
08.2008 - 08.2009
- Created and managed databases to track and analyze performance data, demonstrating comfort with technology and multi-system navigation
- Conducted observations and provided feedback, aligning with consultative sales approaches and client interaction strategies
- Led training sessions to ensure adherence to best practices and compliance standards
Behavioral Consultant BCABA
Quality Behavioral Outcomes
04.2007 - 05.2008
- Consulted with stakeholders to create and implement behavior plans, mirroring consultative sales techniques
- Trained educators on data collection and program execution, ensuring compliance and goal achievement
- Monitored progress and provided detailed reports, aligning with book-management skills required in financial services
Autism Site Director/Special Education Teacher
Duval County Public Schools
01.2006 - 04.2007
- Managed a team and coordinated resources to support a specialized program, demonstrating leadership and organizational skills
- Provided training and consultation, showcasing an ability to educate clients and colleagues on complex topics
- Advocated for students’ needs, aligning with customer-focused relationship-building
Education
M.E.d - Exceptional Education Learning and Behavior Disorders
Western Kentucky University/Tennessee State University
Bowling Green, KY01.2011
BA - Psychology
University of Central Florida
Orlando, Florida01.2004
Skills
- Entrepreneurial self-starter
- Consultative sales
- Adaptability to new technologies
- Proficiency in software platforms
- Consultative skills
- Remote operations management
- Communication skills
- Proactive outreach
- Strong study habits
- Business management
- Strategic planning
- Financial oversight
- Team leadership
- Project management
- Customer relations
- Negotiation skills
Timeline
Vacation Rental Owner/Operator
Self-Employed
01.2022 - Current
Booking Agent/Business Owner
The Sparrow Agency
05.2010 - 01.2022
Special Education Teacher
Glasgow High School
08.2009 - 05.2015
QMRP/Incident Management Project Assistant
Community Ties of America
08.2008 - 08.2009
Behavioral Consultant BCABA
Quality Behavioral Outcomes
04.2007 - 05.2008
Autism Site Director/Special Education Teacher
Duval County Public Schools
01.2006 - 04.2007
BA - Psychology
University of Central Florida
M.E.d - Exceptional Education Learning and Behavior Disorders
Western Kentucky University/Tennessee State University
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