David Munoz
Homestead,FL
Summary
Accomplished professional with a proven track record in time management and customer service, exemplified by a 5-star rating over 570 trips with Uber. Skilled in data entry and problem-solving, I have enhanced operational efficiencies at Best Doctors Insurance and excelled in high-stress situations at Holy Smokes Tobacco & Accessories. Organized and efficient Data Entry Clerk with 3 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Driver
Uber
10.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Currently at 570 trips with the company maintaining a 5 star rating.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Sales Associate/Sales Associate/Cashier Manager
Holy Smokes Tobacco & Accessories
11.2021 - 01.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Health Insurance Claims processor
Best Doctors Insurance
08.2018 - 09.2021
- Enhanced claim processing efficiency by implementing new software and streamlining workflows.
- Ensured accuracy of claim payments by conducting thorough audits and identifying areas for improvement.
- Maintained compliance with industry regulations and company policies while adjudicating health insurance claims.
- Managed a high volume of claims daily, consistently meeting deadlines and maintaining a low error rate.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
Education
High School Diploma -
Miami Killian Senior High School
Miami, FL07.2017
Skills
- Time Management
- Problem-Solving
- Punctual and Reliable
- Data entry knowledge
- Data entry proficiency
- Numeric Data Entry Proficiency
- Data entry and recordkeeping
- Advanced computer skills
- Customer service and support
- Patience and Empathy
- Cash Handling
- Customer Relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate/Sales Associate/Cashier Manager
Holy Smokes Tobacco & Accessories
11.2021 - 01.2024
Driver
Uber
10.2018 - Current
Health Insurance Claims processor
Best Doctors Insurance
08.2018 - 09.2021
High School Diploma -
Miami Killian Senior High School
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