Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Munoz

Brooklyn

Summary

Innovative and hardworking individual with experience in sales and customer service. Proven track record for driving sales, exceeding goals, and building relationships with customers. Highly organized, with strong communication and problem-solving skills to motivate and lead sales teams to success. Dynamic and experienced professional with solid background in retail and customer service industries. Adept at managing, training and developing staff to ensure a high-quality customer experience. Demonstrated ability to develop and implement effective sales strategies and promotions. Dedicated professional with a passion for providing administrative assistance for sales teams. Skilled in delivering high-quality customer service, managing customer inquiries and processing orders and returns. Proven success in streamlining processes to improve efficiency and customer satisfaction levels.

Overview

3
3
years of professional experience

Work History

Stock Manager

Superdry
10.2024 - Current
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
  • Set up displays of merchandise to market new products to customers.
  • Enhanced overall efficiency by training employees in proper handling techniques and warehouse best practices.
  • Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.

SENIOR SALES ASSOCIATE

Mulberry
05.2023 - 06.2023
  • Partnered with store operations and merchandising to carefully balance inventory issues
  • Supported the sales team, answering customer inquiries with superior product knowledge
  • Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture
  • Observed sales floor and stockroom for loss prevention, advising management of unusual internal or external activity
  • Followed merchandising guidelines to present visually appealing displays
  • Developed and maintained relationships with customers to increase sales and loyalty
  • Followed up with customers after sales to gain feedback
  • Trained new employees on company policies and strong sales techniques

SALES ASSOCIATE

Superdry
06.2022 - 06.2023
  • Met merchandising standards by keeping store stocked and products faced
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Introduced promotions and sale opportunities, enticing customers
  • Demonstrated product features and capabilities to potential buyers
  • Assisted with training and mentoring new team members
  • Greeted customers warmly and offered assistance
  • Used product knowledge for handling objections
  • Supported loss prevention by helping identify theft

Education

High School Diploma -

New Utrecht High School
Brooklyn, NY
06.2021

Skills

  • Stock replenishment
  • Performance monitoring
  • Client prospecting
  • Shipment processing
  • Stockroom oversight

Timeline

Stock Manager

Superdry
10.2024 - Current

SENIOR SALES ASSOCIATE

Mulberry
05.2023 - 06.2023

SALES ASSOCIATE

Superdry
06.2022 - 06.2023

High School Diploma -

New Utrecht High School
David Munoz