Summary
Overview
Work History
Education
Skills
Bilingual
Languages
Timeline
Generic

David Murillo

Colorado Springs,CO

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Oreilly Auto Parts
05.2021 - 09.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Store Lead

Sprint
10.2019 - 11.2021
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.

Store General Manager

Popeyes Louisiana Chicken
05.2015 - 05.2021
  • Practiced suggestive selling, offering guests complementary items to maximize sales.
  • Led store expense control and payroll to optimize business.
  • Hired, trained and retained high quality team members.
  • Led change efforts within store, conforming to shifting demands and timelines.
  • Managed team by providing leadership, direction and continued development opportunities.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.

Store Shift Manager

Mcdonalds
10.2013 - 05.2015
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

High School Diploma -

Fountain Fort Carson HighSchool
Fountain, CO
05.2015

Skills

  • Payroll Administration and Timekeeping
  • Inventory Tracking and Management
  • Pricing and Markdowns
  • Shift Scheduling
  • Sales Growth
  • Strategic Planning
  • Verbal and Written Communication
  • Customer Service
  • Automotive Maintenance
  • Sales Expertise
  • Assignment Delegation
  • Cost Control

Bilingual

Fluent:

English

Spanish

Languages

Spanish
Native or Bilingual

Timeline

Assistant Store Manager

Oreilly Auto Parts
05.2021 - 09.2023

Store Lead

Sprint
10.2019 - 11.2021

Store General Manager

Popeyes Louisiana Chicken
05.2015 - 05.2021

Store Shift Manager

Mcdonalds
10.2013 - 05.2015

High School Diploma -

Fountain Fort Carson HighSchool
David Murillo