David Murphy
Maricopa,Arizona
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly and reliable employee, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier and Stocker
Dollar Tree
06.2023 - Current
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Entertainment Staff Member
AK-Chin Circle Entertainment Center
06.2022 - 01.2023
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Provided general cleaning of venue spaces before, during, and after events.
- Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.
- Processed payments, checked tickets, and directed guests to locations.
- Confirmed proper balance of cash boxes following ticket sales, maintaining top accuracy.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Welcomed guests and directed each person to desired party, room or activity.
- Talked to coworkers using electronic devices such as computers and radios.
- Explained rules and regulations of facilities and entertainment attractions to customers.
- Presented information regarding game room rules and regulations to participants in easily understood terms, maximizing safety, security, and customer enjoyment.
- Used troubleshooting methods to resolve issues with arcade games and restore normal functioning, minimizing costly and frustrating downtime.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
Education
No Degree -
A+ Charter Schools
41735 W. Alan Stephens Parkway, Maricopa, AZ 8513805.2024
Skills
- Sanitation Practices
- Customer Experience
- Safety Compliance
- Staff Assistance
- Guest Accommodations
- Creative Solutions
- Checking Credentials
- Safety Rules Enforcement
- Emergency Situations
- Customer Engagement
- Guest Interaction
- Supply Organizing
- Reading Comprehension
- Customer Care
- Customer Inquiries
- Merchandise Sales
- Customer Loyalty
Certification
- Food Handlers Certificate
- Licensed Driver
Timeline
Cashier and Stocker
Dollar Tree
06.2023 - Current
Entertainment Staff Member
AK-Chin Circle Entertainment Center
06.2022 - 01.2023
No Degree -
A+ Charter Schools