David Murphy
Lagrange,GA
Summary
Multi-talented Senior Leader with 27 Years experience in Operations, Business Development and Personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market share and dominance. Business and personal growth achieved at each level of career.
Overview
10
10
years of professional experience
1
1
Certification
Work History
VP of Operations
GDI Integrated Facility Services
09.2023 - Current
- Managed large-scale projects across US.
- Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across organization.
- Implemented data-driven strategies to identify areas of improvement and drive continuous process optimization.
- Developed cross-functional teams to foster collaboration, resulting in increased productivity and performance.
- Collaborated with sales and marketing teams to develop strategic plans that align with company objectives, driving revenue growth while minimizing operational complexities.
- Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
- Directed market expansions to propel business forward, meet changing customer needs.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.
Regional Vice President of Operations
GDI Integrated Facility Services (IH Services)
03.2015 - 03.2023
- Championed continuous improvement initiatives, fostering a culture of innovation within the organization.
- Created a collaborative work environment that promoted open communication among team members.
- Managed territory P&L responsibilities, consistently meeting or exceeding financial targets each fiscal year.
- Helped develop marketing strategies to increase revenue.
- Coached and mentored direct reports for enhanced performance and career progression opportunities.
- Negotiated favorable contracts securing advantageous pricing while maintaining quality standards.
- Collaborated with executive leadership on corporate strategy development, aligning regional goals with overall vision.
- Delivered exceptional customer service by proactively addressing client needs and resolving issues promptly.
- Spearheaded regional expansion, increasing market presence and driving revenue growth.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Prepared annual budgets with controls to prevent overages.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
OPS Manager
IH Services
02.2010 - 2015
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Site Leader/ District Leader
IH Services
04.1998 - 2010
Skills
- Team Building, Motivation and Collaboration
- Decision-Making
- Business Growth Initiatives
- Operational leadership
- Performance Improvement
- Effective Listener
- Procedure Implementation
- Performance Evaluation and Monitoring
- P&L Administration
- Team Leadership
- Relationship Building
- Goal Setting
- Sales Strategies
- Process Improvements
- Organizational Structuring
- Revenue Growth
Certification
Obtained CBSE designation through the BSCAI in 2012
Timeline
VP of Operations
GDI Integrated Facility Services
09.2023 - Current
Regional Vice President of Operations
GDI Integrated Facility Services (IH Services)
03.2015 - 03.2023
OPS Manager
IH Services
02.2010 - 2015
Site Leader/ District Leader
IH Services
04.1998 - 2010
Obtained CBSE designation through the BSCAI in 2012
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