A dependable, hard-working individual excited to continue establishing quick and long-lasting relationships with customers and partners and assist with helping the general public in customer service.
Overview
2
2
years of professional experience
Work History
Store Replenishment Lead
H-E-B
11.2023 - Current
Applies experience and knowledge to support the Store and Department in Manager's absence
Delegated work to over 12 or more partners daily to ensure efficient day-to-day operations and a constant workflow and assisted with setting department-related expectations.
Loads / unloads / moves products.
Assisted with training and mentoring new partners.
Handles Customer, Partner, and sanitation issues according to guidelines.
Enforced all SOPs for safety and sanitation.
Store Replenisher
H-E-B
09.2022 - 11.2023
Acted as a lead in directing work across a team of 10 or more partners
Unpacked trucks, moved merchandise, and stocked shelves to provide an appealing sales floor and positive customer experience
Pulled out-of-date, damaged, or returned opened items to report to the supervisor
Cleaned and organized sales and stock areas
Greeted and used service model to meet customers' needs
Stocked designated items on shelves, end caps, and displays
Interacted with guests in a friendly and knowledgeable way.
Promoted a safe working environment by adhering to safety guidelines during all replenishment activities.