Highly skilled Bellman/Doorman with over 20 years of experience in providing exceptional customer service to guests. Proficient in handling guest requests and inquiries, ensuring smooth operations in the lobby area, and coordinating with other hotel staff to ensure guest satisfaction. Possess strong communication and interpersonal skills, and the ability to handle multiple tasks in a fast-paced environment.
Handled shipping and receiving for 1000 room hotel and departments.
Handle the scheduling for a 3 man team .
Took care of billing on all carriers (FedEx,UPS, USPS)
Delivered all packages throughout the entire hotel .
Worked closely with Purchasing to store all liquor for hotel.
Maintained logs of all packages entering and exiting hotel
Worked closely with large groups and package delivery setups.