David Neal
Las Vegas,NV
Summary
Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions. Forward-thinking Operations Specialist bringing Number years of expertise in Area of expertise for Industry sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Software and Software. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Operations Manager
Fatburger
06.2020 - 01.2023
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Increased profit by streamlining operations.
- Devised processes to boost long-term business success and increase profit levels.
Master Cook
Golden Entertainment
01.2017 - 06.2020
- Enhanced customer satisfaction by consistently delivering high-quality dishes prepared according to standardized recipes.
- Streamlined kitchen operations for improved efficiency and reduced food waste through meticulous inventory management.
- Developed new menu items that gained popularity with customers and increased overall profitability.
- Collaborated with other chefs and culinary staff, fostering a positive team environment for optimal performance.
- Maintained a clean and organized workspace, adhering to strict health and safety guidelines at all times.
- Consistently met tight deadlines in a fast-paced kitchen, ensuring timely service for customers without compromising quality.
- Mentored junior cooks, providing guidance on proper cooking techniques and presentation skills to enhance their professional development.
- Supervised food preparation processes, maintaining the highest standards of taste, texture, and presentation while minimizing waste.
- Contributed to profitable menu planning by evaluating ingredient costs and availability while considering seasonal trends.
- Implemented time-saving techniques that allowed for quicker dish preparation without sacrificing quality or taste.
- Effectively managed special dietary requests from customers, ensuring accurate modifications were made while maintaining exceptional taste profiles.
- Conducted thorough quality control checks on ingredients prior to use, ensuring only the freshest products were utilized in each dish.
- Assisted in the recruitment and training of new kitchen staff members, fostering an environment of growth and learning within the team.
- Led daily pre-shift meetings to review specials, discuss potential challenges, and motivate the culinary team towards peak performance.
- Worked closely with front-of-house staff to ensure seamless communication and coordination in delivering a high-quality dining experience to patrons.
- Maintained proper food storage practices, reducing spoilage and ensuring the longevity of ingredients for optimal usage.
- Assisted with special events and catering functions, showcasing culinary creativity and attention to detail while meeting client expectations for exceptional service.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Mentored kitchen staff to prepare each for demanding roles.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Modernized work processes to reduce guest wait times and boost daily output.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Coordinated with team members to prepare orders on time.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Set up and broke down kitchen for service.
- Disciplined and dedicated to meeting high-quality standards.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Participated in food tastings and taste tests.
Independent Contractor
Advantage Workforce
06.2022 - Current
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Managed multiple projects simultaneously, prioritizing tasks and meeting deadlines consistently.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Collaborated effectively with cross-functional teams, resulting in successful project completion.
- Streamlined processes and implemented organizational systems to increase efficiency and productivity.
- Conducted thorough research to stay updated on industry trends and best practices, providing informed recommendations to clients.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
- Assisted clients in defining project goals, creating a roadmap for success by developing tailored strategies and plans.
- Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Attended industry conferences or workshops to continuously improve skills and expand professional network.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
General Manager
DN Contractor
12.2013 - 01.2017
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Collaborated with cross-functional teams to develop innovative solutions.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Mitigated business risks by working closely with staff members and assessing performance.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced operational risks while organizing data to forecast performance trends.
Education
High School Diploma - College Predatory Classes
06.1998
- Honoree of [Honor Name]
- Professional Development: [Subject]
- [Number] GPA
- Relevant Coursework: [Subject] & [Subject]
- Awarded [Award Name]
Skills
- Deadline Adherence
- Scope Definition
- Workload Management
- Schedule Management
- Scheduling
- Operations Oversight
- Safety Compliance
- Project Management
- Production Planning
- Time Management
- Strategic Planning
- Problem Solving
- Task Prioritization
- Creative Thinking
- Leadership Abilities
- Decision Making
- Self-Motivation
- Cross-functional Coordination
- Business Development
- Industry Knowledge
- Conflict Resolution
- Customer Service
- Attention to Detail
- Organizational Skills
- Project Planning
- Process Improvement
- Idea Development and Brainstorming
Timeline
Independent Contractor - Advantage Workforce
06.2022 - Current
Operations Manager - Fatburger
06.2020 - 01.2023
Master Cook - Golden Entertainment
01.2017 - 06.2020
General Manager - DN Contractor
12.2013 - 01.2017
Garnet Valley High School - High School Diploma , College Predatory Classes