Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Neal

Spring,TX

Summary

As the driving force behind Texas Country Cleaning, I excelled in operations management and relationship building, significantly enhancing customer satisfaction and company profitability. My strategic planning and strong work ethic led to innovative business growth strategies, with a keen focus on financial reporting and effective team leadership.

Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.

Overview

14
14
years of professional experience

Work History

Owner/Operator

Texas Country Cleaning
05.2011 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Interacted well with customers to build connections and nurture relationships.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.

Education

GED -

San Jacinto High School
San Jacinto, CA
07-2001

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Personnel management
  • Strategic planning
  • Relationship management
  • Client relationship management
  • Financial reporting
  • Risk management
  • Cashflow management
  • Strong work ethic
  • Decision-making

Timeline

Owner/Operator

Texas Country Cleaning
05.2011 - Current

GED -

San Jacinto High School

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Teresa Neal