Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer.
Overview
13
13
years of professional experience
Work History
Drop Technician
Wyyerd Fiber Contractor
Buckeye , AZ
05.2023 - Current
Installed outside plant fiber optics in manhole and telco boxes.
Set up modems and other hardware with necessary cables.
Assisted with laying out pipe runs using string lines or survey equipment before trencher operation began.
Operated trencher to dig trenches for the purpose of installing underground pipes, cables and conduits.
Lead Bury Drop Technician
C&C Landmark
Surprise, AZ
02.2023 - 05.2023
Dug trenches at specified depths for foundations of structures or installations.
Maintained a safe working environment by adhering to safety regulations and procedures.
Utilized specialized tools such as scoops, shovels, picks for various mining activities.
Built out new fiber runs for customer connections.
Performed maintenance on fiber optic networks.
Organized and coordinated resources required for successful completion of jobs.
Troubleshot and repaired fiber optic systems.
Cable Installation Technician
ITG Communications LLC
Phoenix, AZ
11.2021 - 02.2023
Enhanced client and coworker relationships by collaborating with the technical team, disseminating valuable information across the organization.
Measured signal strength at utility poles.
Communicated service installation orders and escalations to improve CRM and QA effectiveness.
Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
Scanned customers' cable systems electronically to pinpoint potential problems.
Executed a diverse range of tasks for residential and commercial clients involving service connections, disconnections, and alterations.
Demonstrated proficiency in utilizing various tools, equipment, and vehicles to mitigate the risk of injuries and mishaps.
Repaired equipment to support continual service.
Upgraded and downgraded electrical systems for various businesses and single/multi-family residences.
Provided customers with dedicated service and support during field visits to drive maximum efficiency.
Trained customers on equipment use, setup procedures and troubleshooting strategies.
Performed tests to troubleshoot and diagnose system issues, utilizing methods such as speed testing and pinging.
Installed cabling from transport and wiring closets to customer access outlet.
Executed installations, upgrades and troubleshooting of physical cable TV, internet, telephone and alarm system equipment.
Taught customers basic use of equipment based on service package and answered questions.
Selected correct tools or methodologies to perform specific cabling tasks.
Installed outlets, drops, converters, modems and digital terminals.
Ensured readiness for daily work assignments by obtaining necessary equipment and supplies from warehouse and stocking vehicle.
Promoted additional services and products to increase sales.
Facilitated customer service by performing installations, connections, tests, and adjustments on equipment.
Machine Operator
Stainless Architectural supply
Peoria, AZ
06.2021 - 11.2021
Ability to operate metal fabricating equipment (press brakes, shear, laser, turret punch, robotic welder and other metal processing equipment.)
Proficient in machine and offline programming and metal fabrication to specifications.
Proficient in reading and interpreting shop/cad drawings, blueprints, and welding to conform to specifications.
Able to read/use measuring equipment: tape measure, micrometer, square, protractor, etc. and understand mathematics to verify job requirements, specifications and maintain quality controls.
Able to perform basic machine maintenance.
Ability to lift 50lbs - 100lbs.
Ability to operate a forklift
Carries out additional duties as assigned.
Forklift Operator
KBR Logistics
Chandler, AZ
10.2020 - 06.2021
Maintained current forklift training and certification as required by company policies.
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Divided and sorted product shipments received using account information and shipping labels.
Consistently met deadlines for loading trailers to meet departure deadlines.
Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Examined empty pallets for damage and moved pallets to proper storage areas.
Unloaded incoming items from trucks and rail cars and transported materials to staging area.
Inspected lifts before use to prevent damage to goods.
Tied and secured loads to prevent shifting or damage to items.
Noted and recorded receipt of materials on drivers' paperwork.
Immediately reported any safety and quality issues to management.
Estimated weights, heights and centers of balance to make precise placements.
Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
Transported material to correct locations and documented inventory changes.
Communicated with team members to coordinate efficient and accurate movements.
Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
Machine Operator
Glendale Manufactuer U-Haul
Glendale, AZ
02.2017 - 10.2020
Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Selected proper cutting tools, calculating parameters to manufacture components and parts.
Removed and replaced worn machine accessories to keep products within desired tolerances.
Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
Took measurements with calipers and gauge readers to assess line performance.
Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
Cleaned, lubricated and repaired machinery for optimal performance.
Cut off excess materials for reuse or recycling.
Performed preventative and regular maintenance on printing press machines and auxiliary equipment.
Adhered to company and OSHA safety procedures to protect team members, products and equipment.
Followed work orders to select proper materials, make accurate cuts and complete precise finished products.
Moved controls and levers to start and stop printing press machines and manually set and adjusted speed, temperature, and ink flow.
Examined completed pieces to check for defects and sorted items according to identified flaws.
Installed, adjusted, dismantled, reassembled and removed parts and equipment such as rollers, dies, printing plates and blankets.
Properly handled hazardous waste materials to uphold safety regulations.
Adhered to allocated budgets by collecting time projections and reporting changes during creative implementation.
Kept machines running at peak efficiency to meet demanding production targets.
Maintained adequate productivity by setting and enforcing deadlines.
Accurately set-up fold, adjusting roll mechanisms, tension and guide devices.
Monitored and controlled operations of auxiliary equipment, including cutters, UV lights, and delivery tables.
Inspected printed products for clarity, color accuracy, and conformance to provided specifications.
Facer/Package Handler
Fed-Ex Ground
Phoenix, AZ
02.2014 - 07.2016
Load and unload packages quickly and efficiently.
Clean the warehouse, prepare for delivery, and organize packages.