Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer.
Overview
13
13
years of professional experience
Work History
Fiber Splicer
N&W Communications LLC / Contractor AT&T
Mesa, AZ
09.2024 - Current
Reviewed line drawings to locate and splice buried fiber optic cables
Participated in regular team meetings to discuss project progress and provide feedback on areas needing improvement
Conducted tests on fiber optic cables and corrected faults
Tested new equipment to verify compatibility with existing systems
Provided technical support to internal staff on proper installation methods for fiber optic cabling systems
Installed, set up and repaired devices and system components
Utilized a variety of hand tools such as cutters, strippers, crimpers, screwdrivers when preparing cables for installation or repair work
Pulled lines to proper tension for safety and durability of installation work
Worked with customers to identify needs and develop solutions utilizing fiber optics technology
Drop Technician
Wyyerd Fiber Contractor
Buckeye, AZ
05.2023 - 09.2024
Installed outside plant fiber optics in manhole and telco boxes
Set up modems and other hardware with necessary cables
Assisted with laying out pipe runs using string lines or survey equipment before trencher operation began
Operated trencher to dig trenches for the purpose of installing underground pipes, cables and conduits
Lead Bury Drop Technician
C&C Landmark
Surprise, AZ
02.2023 - 05.2023
Dug trenches at specified depths for foundations of structures or installations
Maintained a safe working environment by adhering to safety regulations and procedures
Utilized specialized tools such as scoops, shovels, picks for various mining activities
Built out new fiber runs for customer connections
Performed maintenance on fiber optic networks
Organized and coordinated resources required for successful completion of jobs
Troubleshot and repaired fiber optic systems
Cable Installation Technician
ITG Communications LLC
Phoenix, AZ
11.2021 - 02.2023
Enhanced client and coworker relationships by collaborating with the technical team, disseminating valuable information across the organization
Measured signal strength at utility poles
Communicated service installation orders and escalations to improve CRM and QA effectiveness
Performed troubleshooting by inspecting equipment and measuring signals to identify issues
Scanned customers' cable systems electronically to pinpoint potential problems
Executed a diverse range of tasks for residential and commercial clients involving service connections, disconnections, and alterations
Demonstrated proficiency in utilizing various tools, equipment, and vehicles to mitigate the risk of injuries and mishaps
Repaired equipment to support continual service
Upgraded and downgraded electrical systems for various businesses and single/multi-family residences
Provided customers with dedicated service and support during field visits to drive maximum efficiency
Trained customers on equipment use, setup procedures and troubleshooting strategies
Performed tests to troubleshoot and diagnose system issues, utilizing methods such as speed testing and pinging
Installed cabling from transport and wiring closets to customer access outlet
Executed installations, upgrades and troubleshooting of physical cable TV, internet, telephone and alarm system equipment
Taught customers basic use of equipment based on service package and answered questions
Selected correct tools or methodologies to perform specific cabling tasks
Installed outlets, drops, converters, modems and digital terminals
Ensured readiness for daily work assignments by obtaining necessary equipment and supplies from warehouse and stocking vehicle
Promoted additional services and products to increase sales
Facilitated customer service by performing installations, connections, tests, and adjustments on equipment
Machine Operator
Stainless Architectural supply
Peoria, AZ
06.2021 - 11.2021
Ability to operate metal fabricating equipment (press brakes, shear, laser, turret punch, robotic welder and other metal processing equipment)
Proficient in machine and offline programming and metal fabrication to specifications
Proficient in reading and interpreting shop/cad drawings, blueprints, and welding to conform to specifications
Able to read/use measuring equipment: tape measure, micrometer, square, protractor, etc
And understand mathematics to verify job requirements, specifications and maintain quality controls
Able to perform basic machine maintenance
Ability to lift 50lbs - 100lbs
Ability to operate a forklift
Carries out additional duties as assigned
Forklift Operator
KBR Logistics
Chandler, AZ
10.2020 - 06.2021
Maintained current forklift training and certification as required by company policies
Maneuvered forklift over and around loaded pallets, boxes and other materials
Divided and sorted product shipments received using account information and shipping labels
Consistently met deadlines for loading trailers to meet departure deadlines
Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash
Examined empty pallets for damage and moved pallets to proper storage areas
Unloaded incoming items from trucks and rail cars and transported materials to staging area
Inspected lifts before use to prevent damage to goods
Tied and secured loads to prevent shifting or damage to items
Noted and recorded receipt of materials on drivers' paperwork
Immediately reported any safety and quality issues to management
Estimated weights, heights and centers of balance to make precise placements
Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks
Transported material to correct locations and documented inventory changes
Communicated with team members to coordinate efficient and accurate movements
Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action
Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas
Machine Operator
Glendale Manufacturer U-Haul
Glendale, AZ
02.2017 - 10.2020
Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues
Selected proper cutting tools, calculating parameters to manufacture components and parts
Removed and replaced worn machine accessories to keep products within desired tolerances
Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines
Took measurements with calipers and gauge readers to assess line performance
Collaborated with technicians to diagnose equipment breakdowns and address quality issues
Cleaned, lubricated and repaired machinery for optimal performance
Cut off excess materials for reuse or recycling
Performed preventative and regular maintenance on printing press machines and auxiliary equipment
Adhered to company and OSHA safety procedures to protect team members, products and equipment
Followed work orders to select proper materials, make accurate cuts and complete precise finished products
Moved controls and levers to start and stop printing press machines and manually set and adjusted speed, temperature, and ink flow
Examined completed pieces to check for defects and sorted items according to identified flaws
Installed, adjusted, dismantled, reassembled and removed parts and equipment such as rollers, dies, printing plates and blankets
Properly handled hazardous waste materials to uphold safety regulations
Adhered to allocated budgets by collecting time projections and reporting changes during creative implementation
Kept machines running at peak efficiency to meet demanding production targets
Maintained adequate productivity by setting and enforcing deadlines
Accurately set-up fold, adjusting roll mechanisms, tension and guide devices
Monitored and controlled operations of auxiliary equipment, including cutters, UV lights, and delivery tables
Inspected printed products for clarity, color accuracy, and conformance to provided specifications
Facer/Package Handler
Fed-Ex Ground
Phoenix, AZ
02.2014 - 07.2016
Load and unload packages quickly and efficiently
Clean the warehouse, prepare for delivery, and organize packages
Administrative Customer Acquisition/Retention at Independent Contractor For Frontier CommunicationsAdministrative Customer Acquisition/Retention at Independent Contractor For Frontier Communications