David Neides
Beachwood,OH
Summary
A dynamic professional with a proven track record of enhancing customer satisfaction through exceptional customer service and efficient problem-solving. Skilled in data analysis and Microsoft Excel. Additionally, proficient in time management and communication.
Overview
8
8
years of professional experience
Work History
Food Delivery Driver
DoorDash
Beachwood, OH
05.2024 - Current
- Prompt delivery to customers
- Accuracy and accountability for orders
- Cash management and processing
- Provided knowledge for customer inquiries
- Use of technology for time coordination
- Highly rated via customer survey results
Lobby Manager
Inspire Wellness MD
Beachwood, OH
06.2019 - 10.2020
- Greeted and directed customers
- Assisted with check-in and patient education
- Insured lobby areas were organized and professional
- Communicated with hospitals and vendors to receive patient information
- After-visit follow-ups with patients
- Managed documentation for accuracy
Front End Associate
Heinen's Grocery Store
Pepper Pike, OH
04.2017 - 11.2018
- Cashier
- Performed daily opening and closing procedures according to standard operating procedures.
- Provided product knowledge to customers as needed.
- Utilized a point-of-sale system to process cash, credit card, check, and gift card payments.
- Demonstrated strong problem-solving skills when handling customer complaints or inquiries.
- Stocked shelves and managed inventory
- Assisted customers with loading and unloading
Education
Bachelor of Arts - Sociology
Kent State University
Kent, OH12-2025
Associate of Arts - Business
Lakeland Community College
Kirtland, OH05-2023
Skills
- Microsoft Excel
- Data analysis
- Time management and accuracy
- Attention to detail
- Critical thinking
- Collaboration and teamwork
Languages
English
Native/ Bilingual
Spanish
Elementary
Timeline
Food Delivery Driver
DoorDash
05.2024 - Current
Lobby Manager
Inspire Wellness MD
06.2019 - 10.2020
Front End Associate
Heinen's Grocery Store
04.2017 - 11.2018
Bachelor of Arts - Sociology
Kent State University
Associate of Arts - Business
Lakeland Community College
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