David Neides
Beachwood,OH
Summary
A dynamic professional with a proven track record of enhancing customer satisfaction through exceptional customer service and effective problem-solving. Skilled in Microsoft Excel. Additionally, proficient in time management and communication.
Overview
8
8
years of professional experience
Work History
Food Delivery Driver
DoorDash
Beachwood, OH
05.2024 - 07.2025
- Ensured prompt delivery to customers.
- Maintained accuracy and accountability for order processing and cash management.
- Utilized technology for effective time coordination in operations.
- Provided expert knowledge to efficiently address customer inquiries.
- Achieved high ratings in customer surveys.
Administrative Assistant
Inspire Wellness MD
Beachwood, OH
06.2019 - 10.2020
- Greeted and directed customers
- Assisted with patient education and check-in procedures.
- Maintained organized and professional lobby areas for optimal patient experience.
- Communicated with hospitals and vendors to obtain accurate patient information.
- Conducted after-visit follow-ups with patients to address concerns.
- Managed documentation to guarantee accuracy and compliance.
Front End Associate
Heinen's Grocery Store
Pepper Pike, OH
04.2017 - 11.2018
- Executed daily opening and closing procedures aligning with standard operating protocols.
- Processed various payment methods, including cash, credit card, and gift cards via point-of-sale system.
- Provided detailed product knowledge to assist customers in making informed purchasing choices.
- Utilized effective problem-solving skills to address customer complaints and inquiries.
- Maintained organized displays by managing inventory and restocking shelves regularly.
- Facilitated convenience for customers by assisting with loading and unloading items.
Education
Bachelor of Arts - Sociology
Kent State University
Kent, OH12-2025
Associate of Arts -
Lakeland Community College
Kirtland, OH05-2023
Skills
- Microsoft Excel
- Research methods
- Time management and accuracy
- Attention to detail
- Critical thinking
- Decision-making
- Effective communication
- Collaboration and teamwork
Accomplishments
Dean's List, 3 semesters
Languages
English
Native/ Bilingual
Spanish
Elementary
References
References available upon request.
Timeline
Food Delivery Driver
DoorDash
05.2024 - 07.2025
Administrative Assistant
Inspire Wellness MD
06.2019 - 10.2020
Front End Associate
Heinen's Grocery Store
04.2017 - 11.2018
Bachelor of Arts - Sociology
Kent State University
Associate of Arts -
Lakeland Community College