Summary
Overview
Work History
Education
Skills
Timeline
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David Nelson

St. Petersburg,FL

Summary

Dynamic and results-driven professional with extensive experience at Salvation Army ARC, excelling in team leadership and operational efficiency. Proven track record in enhancing productivity and quality control, while fostering positive relationships. Skilled in distribution planning and problem resolution, consistently achieving organizational goals through effective communication and collaboration.

Overview

13
13
years of professional experience

Work History

Stores Supervisor

Salvation Army ARC
01.2023 - Current
  • Conducted regular performance reviews for staff members, offering constructive feedback and setting goals for improvement where necessary.
  • Collaborated with sales team to maintain appropriate stock levels based on customer demand and seasonal trends.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Managed team of stock associates, providing training and guidance to ensure consistent performance and adherence to company standards.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Enforced team adherence to safety regulations and protocols.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.

Intake Coordinator

Salvation Army ARC
02.2021 - 01.2023
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed clients' charts.
  • Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.
  • Supported office staff and operational requirements with administrative tasks.

Warehouse Supervisor

Salvation Army ARC
01.2019 - 02.2021
  • Supervised warehouse operations by managing employees during shifts.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Supervised shipping and handling operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.

Resident Manager

Salvation Army Adult Rehabilitation Center
01.2015 - 01.2019
  • Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
  • Managed daily operations, ensuring smooth functioning of the residential complex.
  • Fostered community relationships to improve resident satisfaction through [Activity] and [Activity].
  • Collaborated with vendors for cost-effective services, negotiating contracts to secure optimal pricing on maintenance tasks.
  • Maintained a safe and secure environment for the men of the program.
  • Ensured program and recreational activities were organized and operated smoothly and effectively.

Sorting Room Assistant Supervisor

Salvation Army Adult Rehabilitation Center
01.2012 - 01.2015
  • Trained new employees on departmental procedures and practices provided assistance with operational challenges.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Helped beneficiaries to understand and experience the fruits of good works with positive attitudes. Helping to build character through successful work habits.
  • Strives to meet the ever changing production demands, meeting goals while focusing on quality control.

Education

Bachelor of Science - Health Services Administration

St. Petersburg College
Clearwater, FL

Associate of Applied Science - Substance Abuse Counseling

St. Petersburg College
Clearwater, FL
02-2016

Associate of Arts - General Studies

St. Petersburg College
Clearwater, FL
01-2014

Air Conditioning Refrigeration Technician

Pinellas Technical Institute
St. Petersburg, FL
02-2012

Skills

  • Distribution planning
  • Merchandise management
  • Positive attitude
  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Team leadership
  • Problem resolution
  • Customer relations
  • Operational efficiency
  • Team management

Timeline

Stores Supervisor

Salvation Army ARC
01.2023 - Current

Intake Coordinator

Salvation Army ARC
02.2021 - 01.2023

Warehouse Supervisor

Salvation Army ARC
01.2019 - 02.2021

Resident Manager

Salvation Army Adult Rehabilitation Center
01.2015 - 01.2019

Sorting Room Assistant Supervisor

Salvation Army Adult Rehabilitation Center
01.2012 - 01.2015

Bachelor of Science - Health Services Administration

St. Petersburg College

Associate of Applied Science - Substance Abuse Counseling

St. Petersburg College

Associate of Arts - General Studies

St. Petersburg College

Air Conditioning Refrigeration Technician

Pinellas Technical Institute

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