Hardworking, energetic and passionate job seeker with strong sales, communication, and organizational skills eager to secure position in Sales and/or Communications.Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Stock Market Trading Instructor
Self Employed
03.2019 - Current
Finance/Forex Stock Trading Educator
Developed and delivered educational content on Stock Market topics.
Conducted workshops and webinars for various audiences.
Implemented one coaching and mentoring to students through using strong communication, presentation, and interpersonal skills
Improved student comprehension by incorporating diverse teaching methods and materials.
Boosted student performance by providing individualized support and targeted feedback.
Table/Prep Serever
Portillos
02.2023 - 08.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers. Demonstrated strong multitasking skills without compromising service quality.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders.
Consultant
Water Equipment Technology
08.2017 - 02.2018
Conducted on-site product demonstration and sale using consulting approach that was customized to personal needs for variety of customers, including phone consultations and follow-up as needed.
Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
Developed innovative strategies for clients, resulting in increased revenue and business growth.
Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Logistic Account Executive
Total Quality Logistics
05.2016 - 02.2017
Streamlined operations by implementing efficient logistics strategies and processes.
Reduced transportation costs through effective route planning and carrier selection.
Managed inventory levels to maintain optimal stock availability for clients.
Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
Developed strong relationships with key clients, ensuring clear communication and meeting their expectations consistently.
Collaborated with sales teams to provide accurate quotes for transportation services, leading to increased revenue opportunities.
Provided exceptional customer service by promptly addressing inquiries and resolving issues related to shipments or account management.
Supervised a team of logistics coordinators, providing guidance on daily tasks and fostering professional development.
Achieved high levels of client satisfaction by regularly reviewing service quality and making necessary adjustments.
Collaborated cross-functionally with various departments such as sales, finance, and procurement for seamless execution of projects.
Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
Performed cold-calling and follow-ups with leads to secure new revenue.
Attended SME (subject matter expert) training for rate quoting and account penetration.
Education
Associate Degree in Arts - Communication And Rhetoric
Florida Gulf Coast University
Fort Myers, FL
05.2016
Skills
Curriculum Development
Assignment Grading
Differentiated Instruction
Class Instruction
Group and Individual Instruction
Student Engagement
Cultural Sensitivity
Innovative Lesson Planning
Curriculum Design
Expertise in subject matter
Instructional design knowledge
Critical thinking development
Creative problem-solving
Individualized instruction strategies
Classroom management techniques
Innovative teaching methods
Engaging presentation style
Adaptable teaching approach
Interpersonal relationship building
Ability to motivate students
Continuous professional development
Student Support
Group Learning Mechanics
Online Teaching/Webinars/Phone instructions
Languages
Vietnamese
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Table/Prep Serever
Portillos
02.2023 - 08.2023
Stock Market Trading Instructor
Self Employed
03.2019 - Current
Consultant
Water Equipment Technology
08.2017 - 02.2018
Logistic Account Executive
Total Quality Logistics
05.2016 - 02.2017
Associate Degree in Arts - Communication And Rhetoric
Florida Gulf Coast University
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Muhammad RAMISH FAKHARMuhammad RAMISH FAKHAR
Freelancing at Self EmployedFreelancing at Self Employed