David Nguyen
Sales, Telecommunications
St. Petersburg,FL
Summary
Hardworking, energetic and passionate job seeker with strong sales, communication, and organizational skills eager to secure position in Sales and/or Communications.Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Stock Market Trading Instructor
Self Employed
03.2019 - Current
- Finance/Forex Stock Trading Educator
- Developed and delivered educational content on Stock Market topics.
- Conducted workshops and webinars for various audiences.
- Implemented one coaching and mentoring to students through using strong communication, presentation, and interpersonal skills
- Improved student comprehension by incorporating diverse teaching methods and materials.
- Boosted student performance by providing individualized support and targeted feedback.
Table/Prep Serever
Portillos
02.2023 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers. Demonstrated strong multitasking skills without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders.
Consultant
Water Equipment Technology
08.2017 - 02.2018
- Conducted on-site product demonstration and sale using consulting approach that was customized to personal needs for variety of customers, including phone consultations and follow-up as needed.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Logistic Account Executive
Total Quality Logistics
05.2016 - 02.2017
- Streamlined operations by implementing efficient logistics strategies and processes.
- Reduced transportation costs through effective route planning and carrier selection.
- Managed inventory levels to maintain optimal stock availability for clients.
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
- Developed strong relationships with key clients, ensuring clear communication and meeting their expectations consistently.
- Collaborated with sales teams to provide accurate quotes for transportation services, leading to increased revenue opportunities.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to shipments or account management.
- Supervised a team of logistics coordinators, providing guidance on daily tasks and fostering professional development.
- Achieved high levels of client satisfaction by regularly reviewing service quality and making necessary adjustments.
- Collaborated cross-functionally with various departments such as sales, finance, and procurement for seamless execution of projects.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Attended SME (subject matter expert) training for rate quoting and account penetration.
Education
Associate Degree in Arts - Communication And Rhetoric
Florida Gulf Coast University
Fort Myers, FL05.2016
Skills
- Curriculum Development
- Assignment Grading
- Differentiated Instruction
- Class Instruction
- Group and Individual Instruction
- Student Engagement
- Cultural Sensitivity
- Innovative Lesson Planning
- Curriculum Design
- Expertise in subject matter
- Instructional design knowledge
- Critical thinking development
- Creative problem-solving
- Individualized instruction strategies
- Classroom management techniques
- Innovative teaching methods
- Engaging presentation style
- Adaptable teaching approach
- Interpersonal relationship building
- Ability to motivate students
- Continuous professional development
- Student Support
- Group Learning Mechanics
- Online Teaching/Webinars/Phone instructions
Languages
Vietnamese
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Table/Prep Serever
Portillos
02.2023 - 08.2023
Stock Market Trading Instructor
Self Employed
03.2019 - Current
Consultant
Water Equipment Technology
08.2017 - 02.2018
Logistic Account Executive
Total Quality Logistics
05.2016 - 02.2017
Associate Degree in Arts - Communication And Rhetoric
Florida Gulf Coast University
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