David Nightingale
Hesperia,CA
Summary
Networking specialist with expertise as a product specialist, leadership professional, and customer service advocate. Promotes innovative thinking and creativity in work environments. Dedicated to promoting growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Staff Supervisor/BHT
Serenity Lodge
01.2023 - Current
- Responsible for multiple areas of workflow
- Completes intake processes on new admits into facility
- Responsible for de-escalating any hostile behavior of any clients directed towards fellow client peers or staff while being a positive support system
- Improved employee retention rates by fostering a positive work environment and addressing staff concerns proactively
- Enhanced team productivity by implementing efficient scheduling and task delegation practices
Wave Planner
Ryder System, inc.
06.2022 - 01.2023
- Responsible for wave planning and assisting in other areas as needed including training on YMS/WMS systems
- Responsible for generating work for pickers to fulfill orders/shipments to ship out
- Training any new team members on daily functions to provide a smooth work experience
- Trained to operate most functions throughout the warehouse setting
- Able to operate YMS and WMS systems used on a daily basis including troubleshooting any possible errors
E-commerce/Online Parts Manager
Volkswagen San Bernardino
11.2019 - 04.2020
- Managed social media marketing
- Overcoming a set quota of gross profit on a monthly basis
- Oversees inventory control and supply
- Manages Volkswagen, Amazon, Walmart, and Gear accounts and websites to sell Volkswagen products/parts
- Creates email campaigns and promotions to boost sales for end of months quotas
- Daily operation of Microsoft Excel spreadsheets and other analytical data programs
Online Program Manager
Subaru of Riverside
05.2018 - 11.2019
- Salesman/Internet Sales/Online Program Manager responsible for establishing long time customer relationships and finding perfect vehicle fit based on customer needs
- Managed online system to send custom quotes to existing customers with lease/finance contracts ending soon
- Exceptional at uncovering customer' needs with sense of urgency while maintaining professionalism
Shuttle Driver
Mercedes Benz of Ontario
06.2017 - 05.2018
- Cross-Trained Shuttle driver able to assist other departments in daily functions while maintaining top-quality customer service
- Input reservations and paperwork into spreadsheets and online systems
- Assist car wash, service, and sales departments as needed in team effort to maximize workflow
- Key Holder - Responsible for opening dealership weekly at early hours/closing dealership once all shuttles are completed on daily basis
General Manager
Domino's Pizza
06.2015 - 06.2017
- Cross-Trained CSR able to assist assistant managers and drivers in daily functions while maintaining top-quality customer service and attention to detail
- Achieved record breaking sales as Assistant manager by boosting team morale and setting goals that offered rewards for team members who achieved goals
- CSR promoted to Delivery Driver, to Closing manager, to Assistant General Manager, to General Manager
- Maintained scheduling and inventory orders and organization as well as performed interviews and training to all staff
Detox Manager
Above It All Treatment Center
04.2013 - 06.2017
- Cook Assistant that transitioned into client care position such as House Manager
- Trained and qualified to handle and observe medications being given to clients
- Trained and studied to facilitate groups for clients as well as supervised local outings
- After one year, I was promoted to Detox Manager
- Maintained strict half-hourly round observations as well as attended to client needs when they arose.
- Became a positive support system for clients who were having a hard time adapting to recovery as well as mentored them and taught them valuable coping skills and mechanisms
Education
High School Diploma -
Mountain High School
01.2014
Skills
- Highly adaptable
- Entrepreneurial mindset
- Advanced Networking Abilities
- Skilled in MS Office Applications
- Administrative Support
- Performance monitoring
- Customer service expertise
- Data Entry
- Scheduling and Coordination
- Process Improvement
- Employee Mentoring
- Sales experience
Certification
- RAC - ACCBC/CAADE
- CPR/First-Aid/AED Certified
PERSONAL EXPERIENCE
AkagiRunners, LLC.
Owner/Founder
- Created an online Shopify store/website with a domain (self-taught)
- Achieved outreach through a network of car enthusiasts/personal friends via social media and online marketing as well as in-person social interactions (Business Development)
- Set up email marketing tools to help with customer retention and provide updates on new products and company events.
- Manages over social media created for the brand (TikTok, Instagram, Facebook) and also markets with these social media platforms as well
- Designed multiple products using free online websites and tools for the company as well as brainstorming new ideas for new products based on trending products within the targeted community
- Coordinates events as well as any present and future collaborations with companies within the automotive industry and utilizes networking expertise to form lasting relationships with potential clients/collaborators/investors as well as influencers and potential ambassadors (Business Development)
Timeline
Staff Supervisor/BHT
Serenity Lodge
01.2023 - Current
Wave Planner
Ryder System, inc.
06.2022 - 01.2023
E-commerce/Online Parts Manager
Volkswagen San Bernardino
11.2019 - 04.2020
Online Program Manager
Subaru of Riverside
05.2018 - 11.2019
Shuttle Driver
Mercedes Benz of Ontario
06.2017 - 05.2018
General Manager
Domino's Pizza
06.2015 - 06.2017
Detox Manager
Above It All Treatment Center
04.2013 - 06.2017
High School Diploma -
Mountain High School
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