David Nixon
Tacoma,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer and team member a positive and memorable experience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Rail Station Custodian
King County
Seattle, WA
02.2017 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Managed team of employees, daily progress reports and overall project planning.
- Delegated work to staff, setting priorities and goals.
- Interviewed and chose best candidates for each role.
- Helped team members use supplies efficiently to achieve department objectives and reduce waste.
- Responded quickly to emergencies requiring special attention from the custodial team such as floods or spills.
- Advised management about potential problems related to staffing levels or training needs for the department.
- Provided guidance to custodians on how to properly clean different types of surfaces such as tile, wood, carpeting.
- Trained new custodial staff in proper use of cleaning products, safety protocols, and other job-related tasks.
- Developed strong relationships with team members by providing personalized assistance and support.
- Promoted high team member satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- De-escalated problematic concerns, maintaining calm, friendly demeanor.
Rail Station Custodian
King County
Seattle, WA
02.2017 - Current
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Followed company uniform, performance and security policies with every job.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Kept business entrances clean, tidy and professional in appearance.
- Serviced, cleaned and restocked restrooms.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Notified building managers about needed repairs to maintain public safety.
- Maintained accountability for building keys, master keys and access cards.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators., elevator buttons.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
Rail Service Worker- Special Duty Assingment
King County Elections
Seattle, WA
09.2018 - 09.2024
- Swept, mopped, vacuumed, and scrubbed floors of coaches.
- Cleaned interior surfaces of coaches including windows, mirrors, walls, upholstery and carpets.
- Followed established policies regarding chemical usage for cleaning purposes.
- Ensured that all safety procedures were followed while performing duties on site.
- Reported any issues or damage found inside the coaches to supervisor immediately.
- Performed daily maintenance checks on equipment and machinery.
- Monitored stock levels of supplies and materials needed to complete services.
Heavy Equioment Worker
Lockheed Martin
Fort Stewart, GA
12.2004 - 08.2024
- Performed routine preventative maintenance on heavy equipment including oil changes, lubrication of parts, and engine tune-ups.
- Diagnosed mechanical problems using computerized or manual testing equipment.
- Repaired engines, transmissions, hydraulic systems, brakes, and other components of heavy machinery.
- Replaced worn out parts such as hoses, belts, bearings and seals.
- Adjusted operational settings to ensure proper performance of the machinery.
- Installed new equipment according to manufacturer's specifications.
- Fabricated replacement parts when needed with a variety of tools.
- Investigated customer complaints regarding machine performance or malfunctions.
- Ordered necessary parts from suppliers in order to complete repairs quickly.
- Reviewed technical manuals in order to remain current with changing technology.
- Performed preventative maintenance on wide variety of automotive, road construction and other heavy equipment.
- Inspected cranes, bulldozers and other heavy equipment to drive proper performance.
- Tracked repairs made, labor time and parts used to calculate bill.
- Communicated project status to management and customers and mentored newer mechanics in best practices.
Ground Support Equipment Technician
Horizon Air
Seattle, WA
07.2013 - 03.2024
- Adjusted, repaired or replaced defective parts using hand tools, power tools, and other specialized equipment.
- Performed maintenance on a variety of ground support equipment, such as air conditioners, compressors, and hydraulic systems.
- Inspected and tested components for proper operation and safety compliance.
- Conducted preventive maintenance inspections to identify potential problems before they occur.
- Diagnosed mechanical malfunctions using test instruments such as ammeters, voltmeters, ohmmeters, and pressure gauges.
- Maintained records of all repairs made to ground support equipment according to company standards.
- Provided technical assistance to crew members regarding the operation of ground support equipment.
- Performed troubleshooting to determine issues with communications systems and maintain readiness.
- Assessed situations and alerted staff to initiate emergency action.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Street Maintenace Worker
City Of Tukwila
Tukwila, WA
09.2016 - 02.2024
- Cleaned and maintained streets, sidewalks, curbs, gutters, and storm drains.
- Inspected roads for potholes and other maintenance issues.
- Repaired pavement cracks using sealant materials.
- Removed debris from roadways.
- Sanded icy areas to prevent hazardous conditions during winter months.
- Swept streets to remove dirt and debris buildup.
- Loaded and unloaded trucks with required materials for assigned tasks.
- Collected litter from streets using appropriate tools provided by the city and township authority.
- Communicated with supervisors regarding any problems or delays encountered during job performance.
- Flagged motorists to provide warning of obstacles and repair work.
- Assisted with roadway projects and highway repairs by controlling traffic patterns.
- Followed local laws regarding disposal of hazardous waste materials generated due to street maintenance activities.
- Provided assistance to other departments within the organization when requested.
Aircraft Mechanic Assistant
URS
Fort Lewis, WA
02.2012 - 03.2013
- Assisted Aircraft Mechanics in performing maintenance on aircrafts, engines and components.
- Maintained stock levels of spare parts, tools and equipment as well as ordering new items when required.
- Cleaned interior and exterior surfaces of aircrafts using specialized cleaning solutions and materials.
- Operated ground support equipment such as cranes, hoists and tow tractors in a safe manner.
- Organized work areas in order to maintain a clean and orderly environment.
- Kept company aircraft and support equipment working safely and according to performance requirements.
- Prepared aircraft surfaces for painting by removing dirt, grease and corrosion.
- Mixed paint to obtain desired color and texture according to manufacturer specifications.
- Repaired minor dents and scratches in the aircraft's bodywork using putty fillers.
- Masked off areas that were not to be painted using tape and paper masks.
- Cleaned all equipment used during the painting process including hoses, masks and brushes.
- Ensured proper ventilation of working environment while spraying hazardous materials like paints and thinners.
- Operated power tools such as sandblasters and grinders to prepare surfaces prior to painting application.
- Checked painted surfaces for adherence to quality standards before releasing them from production process.
- Assisted in preparing aircraft components for painting by applying masking tape around edges of panels.
- Followed strict safety protocols when handling hazardous chemicals like solvents, thinners and primers.
- Sanded down rough spots on aircraft skin with hand sanders before applying a fresh coat of paint.
- Performed touch-up repairs on already painted surfaces due to imperfections or blemishes.
Education
Certificate - Automotive Technology
Apex Technical School
Long Island City, NY05-2003
High School Diploma -
Transit Tech
Brooklyn, NY06-2001
Skills
- Employee Training
- Customer Service-Focused
- Client Communication
- Conflict Resolution Skills
- Excellent Communication Skills
- Customer Service
- Relationship Management Skills
- Team Collaboration
- Responsible And Dependable
- Time Management
- Employee Coaching
- Patient Relations
- Crew Supervision
- Problem-Solving
- Inventory Management
- Emergency Response
- Work Prioritization
- Teamwork and Collaboration
Certification
Transit Supervisor Certification-Transportation Safety Institute
Affiliations
- Spending time with family and friends
- Traveling
- Listening to Oldies and Smooth Jazz Music
- Self Improvement
Timeline
Rail Service Worker- Special Duty Assingment
King County Elections
09.2018 - 09.2024
Lead Rail Station Custodian
King County
02.2017 - Current
Rail Station Custodian
King County
02.2017 - Current
Street Maintenace Worker
City Of Tukwila
09.2016 - 02.2024
Ground Support Equipment Technician
Horizon Air
07.2013 - 03.2024
Aircraft Mechanic Assistant
URS
02.2012 - 03.2013
Heavy Equioment Worker
Lockheed Martin
12.2004 - 08.2024
Certificate - Automotive Technology
Apex Technical School
High School Diploma -
Transit Tech