David Noles

Assistant Store Manager

Food Lion

03.2016 - 11.2023

Assisted in daily operations, ensuring smooth store functionality and customer satisfaction.
Supported inventory management processes, including stock replenishment and product organization.
Trained new staff on store policies, procedures, and customer service best practices.
Implemented visual merchandising strategies to enhance product displays and attract customers.
Monitored sales performance, identifying trends to optimize product placement and promotions.
Collaborated with management in executing marketing initiatives to drive foot traffic and sales growth.
Resolved customer inquiries and complaints efficiently, maintaining high levels of service quality.
Conducted regular audits of store compliance with safety standards and operational procedures.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Created and maintained safe and secure work environments for employees.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.