Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Noonan

Waltham,MA

Summary

Proven leader with extensive experience in customer service and restaurant equipment knowledge , Excelled in roles from Bartender/Cook Shift Leader to Owner/Operator, enhancing customer satisfaction and streamlining operations for efficiency. Skilled in inventory ordering , equipment bids, working with equipment representatives to insure customer satisfaction as well as the execution of daily specials ,food preparation, catering orders and overseeing kitchen staff while respecting safety standards, multitasking and building strong customer relationships, significantly improving repeat business.

Overview

45
45
years of professional experience

Work History

Bartender/Cook Shift Leader

Shoppers Cafe
04.2012 - 09.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Owner/Operator Manager

Choice Restaurant Equipment
02.2001 - 03.2012
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Deliver and assist in equipment installation
  • Executed contract bids


Parts Counter Sales Person

Ace Service Company
01.2011 - 10.2011
  • Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
  • Streamlined order processing for quicker turnaround times and improved customer experience.
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.

Sales Representative/Sales Manager

Multiline Restaurant Equipment Co
04.1991 - 01.2001
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Owner/Operator

Hingham Pizza And Subs/Hingham Harbornorth
01.1980 - 03.1991
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Education

High School Diploma -

Needham High School
Needham, MA
05.1978

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Strong food service knowledge and understanding
  • Highly reliable
  • Restaurant And Smallwares Equipment Knowledge
  • Restaurant Equipment contract bid work

Timeline

Bartender/Cook Shift Leader

Shoppers Cafe
04.2012 - 09.2024

Parts Counter Sales Person

Ace Service Company
01.2011 - 10.2011

Owner/Operator Manager

Choice Restaurant Equipment
02.2001 - 03.2012

Sales Representative/Sales Manager

Multiline Restaurant Equipment Co
04.1991 - 01.2001

Owner/Operator

Hingham Pizza And Subs/Hingham Harbornorth
01.1980 - 03.1991

High School Diploma -

Needham High School

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David Noonan