Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

David Novak

Tinley Park,IL

Summary

Dynamic Platform Manager and General Sales Manager with extensive experience in budget management, process optimization, and team leadership. Proven success in enhancing user experience, driving sales growth, and implementing effective security measures. Strategic thinker with strong problem-solving skills and a commitment to continuous improvement.


Overview

25
25
years of professional experience

Work History

Platform Manager

Happy Auto Group
07.2023 - Current
  • Managed budget allocation for various projects within the scope of responsibility, ensuring cost efficiency without compromising results or quality standards.
  • Streamlined platform operations by implementing efficient processes and workflows.
  • Implemented robust security measures to safeguard sensitive user data on the platform.
  • Enhanced user experience for platform customers through continuous improvement initiatives.
  • Oversaw the integration of third-party tools and APIs into the platform, expanding its capabilities.
  • Established performance metrics to track platform success and drive ongoing improvements.
  • Coordinated with marketing teams to promote the platform effectively, driving new user acquisition efforts.

General Manager

Pugi Of Chicagoland
08.2008 - 06.2023
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee evaluations, and contract details.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.

General Sales Manager

Howard Hyundai
05.2006 - 08.2008
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.

General Sales Manager

Quality Hyundai
07.1999 - 05.2006
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.

Education

Associate of Arts - Accounting

South Suburban College
South Holland, IL

Skills

  • Teamwork and Collaboration
  • Business Intelligence
  • Problem-Solving
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Decision-Making
  • Strategic thinker
  • Operating Budgets
  • Inventory and Stocking
  • Team building

Accomplishments

  • Supervised team of over 100 staff members.
  • Achieved 120-150% Sales Efficiency through effectively helping with Team building and training.
  • Maintained a great relationship with the OEM management staff as well as captive finance company.
  • Built a strong relationship in the community by investing and being accessible to the customers.

Additional Information

I have been fortunate to build a 30+ year career in the Auto Industry and associate myself with some of the finest professionals both on the retail side as well as the OEM side. The teams always maintained top level volume along with excellent Customer The vast majority of my career has been spent with Hyundai/Genesis but also have experience with Mazda, VW, CDJR and Chevrolet. I have worked on both CDK and Reynolds and am proficient in all Cox platforms, 1st pencil, menusys, etc. I am happy to provide as many references as needed from the Retail side, OEM side as well as numerous Bank and Third party vendors.

Timeline

Platform Manager

Happy Auto Group
07.2023 - Current

General Manager

Pugi Of Chicagoland
08.2008 - 06.2023

General Sales Manager

Howard Hyundai
05.2006 - 08.2008

General Sales Manager

Quality Hyundai
07.1999 - 05.2006

Associate of Arts - Accounting

South Suburban College

Similar Profiles

CREATE PROFILE
David Novak