Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Novak

El Paso,TX

Summary

Proven leader with extensive experience at Walmart, Inc., adept at mentoring over 35 associates and driving improvements in sales and in stock management. Excelled in customer conflict resolution and executed seasonal merchandise changes effectively. Skilled in planning and executing special projects, ensuring operational excellence and safety in fast-paced retail environments.

Overview

5
5
years of professional experience

Work History

Seasonal Team Lead

Walmart, Inc.
03.2023 - Current

Directly responsible for the sales, in stock, merchandising, and sales floor standards for three General Merchandise (GM) departments.

Oversees training and development of ten Seasonal and twenty five total GM associates. Responsible for providing performance feedback and accountability when needed.

Reviews and actions associate attendance exceptions and time off requests to always ensuring proper staffing.

Supervises and delegates task to GM associates to ensure compliance with sales floor and backroom processes.

Executes merchandise and floor plan changes seasonally.

Works availability reports and researches exceptions with integrity. Ensures satisfactory and timely merchandise stock.

Interacts with vendors to merchandise live plants and soil. Unload deliveries and conducts audits and inventories as needed.

Hardlines Team Associate

Walmart, Inc.
10.2021 - 03.2023

Executes sales floor tasks such as stocking, setting features and zoning for Hardlines and other GM departments.



Worked in service areas such as firearm counter, paint mixing counter and fabrics cutting table.


Maintained a safe and clean sales floor in assigned departments.

Customer Host

Walmart, Inc.
06.2020 - 10.2021

Greeted and provided customer service for customers entering and exiting the front doors.


Maintained the safety and cleanliness of the stores front doors.


Acted as a deterrent for theft by providing customer service to self checkout registers, and by performing receipt checks for un bagged merchandise.

Food Prep Cook

Kneader’s Bakery & Cafe
12.2019 - 01.2020

Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.

Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.

Maintained a safe working environment by following food safety guidelines and proper.

Education

GED -

Penn Foster Career School
Scranton, PA
10.2018

Skills

    Mentoring and developing associates

    Customer conflict resolution

    Planning and execution of special projects

Timeline

Seasonal Team Lead

Walmart, Inc.
03.2023 - Current

Hardlines Team Associate

Walmart, Inc.
10.2021 - 03.2023

Customer Host

Walmart, Inc.
06.2020 - 10.2021

Food Prep Cook

Kneader’s Bakery & Cafe
12.2019 - 01.2020

GED -

Penn Foster Career School
David Novak