David Nyenwe
Nashville,Tennessee
Summary
Dynamic and results-focused professional with a strong background in customer service and sales, notably with TJX. Expertise in problem-solving and interpersonal communication, demonstrated through improved customer satisfaction and enhanced team efficiency. Proven ability to manage time effectively and adapt to new challenges, driving positive outcomes in fast-paced environments. Dedicated and enthusiastic with a passion for fostering inclusive and supportive communities within the college campus environment. Eager to leverage a strong work ethic, adaptability, and genuine compassion to excel as a Residence Assistant. Possessing a commitment to making a positive impact, I am driven to create meaningful connections and provide unwavering support to fellow students. With a proactive approach to problem-solving and a willingness to go above and beyond, I aim to contribute to a vibrant and cohesive residential community where every individual feels valued and empowered to thrive.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
TJX
05.2022 - Current
- Interpersonal Skills, Costumer Service, Problem Solving, Attention to Detail, Time Management, Great Interaction
Cafe Server
Cookout
09.2023 - 01.2024
- Maintained clean and healthy environment by following proper safety and sanitation regulations, Followed operating instructions and troubleshot breakdowns, keeping equipment operational, Sold and served baked goods and miscellaneous food items, increasing company revenue, Memorized or referenced readily accessible information to relay to customers, Welcomed customers and answered questions regarding menu items and preparation methods, Operated cash registers and handled cash and card transactions, Implemented process improvements to enhance service and store appearance
Support Staff
The Village
05.2022 - 08.2022
- Participated in ongoing training to enhance own job skills and knowledge, Adhered to quality and service standards to support operational goals, Worked with coworkers to complete tasks, Responded quickly to meet customer needs and resolve problems, Ensure the safety of the elderly, Serve the elderly however they need
Medical Office Assistant
Endocrine Clinics and Research
05.2022 - 08.2022
- Called patients to inform of labs or diagnostic results as per PCP directions, Scheduled patient appointments, tests and procedures in computerized scheduling system, Answered telephones to give information to callers, take messages or transfer calls to appropriate individuals, Coordinated physician schedules and maintained patient flow by communicating patient arrivals or delays, Used EMR software to manage patient records and files, Greeted visitors, ascertained purpose of visit and directed them to appropriate staff, Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations, Answered telephones and directed calls to appropriate staff
Team Member
Chick Fil A
06.2018 - 09.2018
- Implemented security practices to preserve assets and minimize liabilities, Canceled orders based on customer requests, inventory or delivery problems, Promoted products in online communities through weblog or discussion-forum postings, Recommended improvements in security systems or procedures, Arrived on time for shifts and adhered to company dress code guidelines, Counted money in cash drawers and communicated correct amounts to supervisors for reports, Greeted customers and answered questions regarding products and promotions, Stocked shelves according to planograms and faced merchandise for visibility, Notified supervisors of item shortages and organized materials in appropriate locations, Gathered order materials and packaged items before delivery, Sorted, labeled and dated merchandise to prevent expirations and product losses, Operated POS systems and input information into company computer programs, Corrected order and product mistakes by assisting customers with returns and refunds, Attended workshops and special events to grow personal networks and attract potential customers
Education
Business Administration/ Economics and Finance -
Tennessee State University
Nashville, TN05.2026
High School Diploma -
Houston High School
Germantown, Tennessee01.2022
Skills
- Problem Solving
- Decision Making
- Multitasking Abilities
- Interpersonal Skills
- Assertiveness
- Cross-Cultural Competence
- Empathy and Understanding
- Time Management
- Active Listening
- Social Media Management
- Delegation Skills
- Listening Skills
- Problem-solving skills
- Teamwork and Collaboration
- Customer Service
Certification
BLS/CPR for Healthcare
Awards
- TSU Singer of the Year 2024
- TSU Most Talented Freshman 2023
- Deans List 2024
- Deans List 2023
- Deans List 2022
Volunteer Experience
Team Member, Germantown Baptist Church, Germantown, Tennessee, 06/2016, 06/2019, Followed safety and security protocols to protect children and foster learning., Developed lesson plans in accordance with church beliefs and curricula., Organized social events to engage with larger community and share spiritual beliefs., Counseled church members during crisis situations and provided helpful spiritual materials., Made arrangements with substitute teachers to instruct classes during absences., Cleaned and set up Sunday School classrooms before student arrivals.
Timeline
Cafe Server
Cookout
09.2023 - 01.2024
Sales Associate
TJX
05.2022 - Current
Support Staff
The Village
05.2022 - 08.2022
Medical Office Assistant
Endocrine Clinics and Research
05.2022 - 08.2022
Team Member
Chick Fil A
06.2018 - 09.2018
Business Administration/ Economics and Finance -
Tennessee State University
High School Diploma -
Houston High School