David Nziza

• Provided administrative support to Director of the program.
• Developed Discussion topic and content for weekly meetings
• Porvided support for pairing partners for program
• Organized and maintained filing systems for documents and records.
• Prepared expense reports by gathering receipts and verifying information against company policy guidelines.
• Assisted with event planning activities such as meetings or seminars.

• Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
• Performed troubleshooting of post-release software faults to support live service and installed software patch design.
• Debugged existing code to identify and fix errors in Java programs.

Worked with the product managers, the product owner and customer success team of the company in the following capacities:

• Documenting backlog user stories, drafting software requirements updating user guides and testing the product.
• Analyzed product performance metrics to inform decisions about future releases.
• Assisted with creating technical documentation for end users and developers.