David O'Donnell
Omaha,NE
Summary
Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
28
28
years of professional experience
Work History
Director of Account Management
Rock Medical Group
Omaha, NE
06.2023 - 02.2025
- Monitored account performance metrics such as revenue, profit margins and customer satisfaction scores.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Managed a team of Account Managers and oversaw their daily activities.
- Supported sales team members to drive growth and development.
Senior Mortgage Loan Originator
Rocket Mortgage
Phoenix, AZ
03.2020 - 06.2023
- Evaluated and approved loan applications based on established criteria.
- Maintained current knowledge of industry trends and changes in regulations related to mortgage lending products.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Assessed the risk of each loan application and determined appropriate pricing structure.
- Identified lending risks and implemented strategies to reduce loan defaults.
Hearing Instrument Specialist
Zounds Hearing
Phoenix, AZ
03.2018 - 01.2020
- Educated patients and families on the selection, fitting, use, care and maintenance of hearing instruments.
- Utilized specialized equipment such as real ear measurement systems during fittings and adjustments.
- Conducted follow-up visits to assess patient progress with amplification solutions over time.
- Promoted sales initiatives by providing product information, pricing plans and promotions.
- Properly programmed hearing aids using computers and surround sound systems to simulate background noise.
Senior Loan Officer
Red Rock Mortgage
Omaha, NE
10.2012 - 02.2018
- Improved loan applications and documentation by informing applicant of additional requirements.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Approved or denied loan applications and explained reasoning behind decisions.
Senior Mortgage Loan Officer
Wells Fargo & Company
Omaha, NE
02.2008 - 06.2012
- Provided guidance on government programs such as FHA and VA loans.
- Analyzed financial information and credit reports of potential borrowers to determine eligibility for mortgage loans.
- Informed customers of application deadlines, approvals and denials.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Senior Mortgage Loan Officer
Regent Financial Group
Omaha, NE
08.2001 - 03.2008
- Provided guidance on government programs such as FHA and VA loans.
- Analyzed financial information and credit reports of potential borrowers to determine eligibility for mortgage loans.
- Informed customers of application deadlines, approvals and denials.
- Guided applicants through the loan process, from application to closing.
- Reviewed and evaluated loan applications, including income documents, employment history, and other financial records.
- Informed customers of loan application requirements and deadlines.
Territory Sales Representative
SYSCO Food Services
Lincoln, NE
10.1996 - 04.2001
- Identified potential customers and developed relationships with key decision makers.
- Participated in sales training and workshops to improve product knowledge and sales techniques.
- Fostered partnerships with local businesses to expand market presence and drive sales.
- Provided product demonstrations and presentations to potential clients to showcase product benefits.
- Negotiated contracts and closed agreements to maximize profits.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Education
Business Management
University of Nebraska, Lincoln
Lincoln, Nebraska, NE04-1992
Skills
- Account management
- Revenue growth
- Sales strategy
- Customer satisfaction
- Performance metrics
- Team leadership
Affiliations
- Youth Football, Baseball, and Basketball Coach
- Trivia Junkie
- Golf and Cycling
Accomplishments
- Numerous Promotions, Company and Client Award Recipient, Top Producer in every position.
References
References available upon request.
Timeline
Director of Account Management
Rock Medical Group
06.2023 - 02.2025
Senior Mortgage Loan Originator
Rocket Mortgage
03.2020 - 06.2023
Hearing Instrument Specialist
Zounds Hearing
03.2018 - 01.2020
Senior Loan Officer
Red Rock Mortgage
10.2012 - 02.2018
Senior Mortgage Loan Officer
Wells Fargo & Company
02.2008 - 06.2012
Senior Mortgage Loan Officer
Regent Financial Group
08.2001 - 03.2008
Territory Sales Representative
SYSCO Food Services
10.1996 - 04.2001
Business Management
University of Nebraska, Lincoln
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