Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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David Olawale

Macon,GA

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities. Accomplished Salesperson well-versed in increasing profitability using sound sales techniques. Adept at meeting customer needs by recommending, selecting and assisting with merchandise sales. Top producer consistently exceeds sales goals and tops KPIs to win success. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Compassionate Caregiver known for highly productive and efficient task completion. Skilled in personal care assistance, medication management, and mobility support. Excel at communication, patience, and empathy to provide exceptional care and companionship. Adapt quickly to changing patient needs and environments, ensuring comfort and safety at all times. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Sympathetic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors.

Overview

6
6
years of professional experience
3
3
Certification

Work History

Adult Caregiver

Home Instead Senior Care Home
01.2024 - 12.2024
  • Engaged clients by conversing and participating in activities and hobbies.
  • Took vital signs such as blood pressure and temperature when necessary.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Monitored client health status by recognizing changes in physical or mental condition and reporting them to the appropriate personnel.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Conducted light housekeeping duties such as laundry, vacuuming and dusting.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Provided emotional support for elderly clients dealing with loneliness or depression.
  • Accompanied clients on shopping trips or social events if requested.
  • Recognized emergencies and notified paramedics and family members.
  • Contributed to case reviews of client status and progress.
  • Maintained detailed records of services performed on clients.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Sales Associate

TROC Global
01.2023 - 12.2023
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Gathered information from clients to create solutions that achieved business needs and desires.
  • Developed eye for detail and suggested accessories to complement purchase.
  • Resolved customer complaints promptly and efficiently.
  • Collaborated with team members to develop effective sales plans.
  • Educated customers about products and services offered by the company.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Analyzed customer feedback to improve products and services.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Developed key customer relationships to increase sales.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Recommended changes in products and services based on customer feedback.
  • Negotiated pricing contracts with customers to maximize profits.
  • Trained junior sales staff on product knowledge and techniques.

Sales Associate

Staples
06.2021 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Store Associate

Blessing Business Ventures
01.2019 - 04.2021
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Tracked sales performance metrics to identify trends in market place.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Collected payments and provided accurate change.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Computed purchases and received and processed cash or credit payment.
  • Prepared merchandise for purchase or rental.
  • Upsold additional items based on customer interests and needs.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

Bachelor of Science - Nursing

Middle Georgia State University
Macon, GA

High School Diploma -

Omoladun Comprehensive College
Ibadan, Oyo State, NIGERIA
07-2016

Skills

  • Customer Engagement
  • Account Management
  • Profit Generation
  • Deal negotiation
  • Customer care
  • Prospecting
  • Negotiation
  • Sales process
  • Relationship Building
  • Sales management
  • Reference selling
  • Sales presentations
  • Relationship selling
  • Prospecting skills
  • Complaint handling
  • Product description
  • Deal structuring
  • Sales strategy development
  • Customer relationship building
  • Business Development
  • End-of-life care
  • Bathing assistance
  • Community activities
  • Light exercise encouragement
  • Assistive device use
  • Recreational activities
  • Feeding assistance
  • Mobility support
  • Compassionate care
  • Medical appointment coordination
  • Transportation services
  • Fall prevention
  • Physical therapy support
  • Incontinence care
  • Medication administration
  • Nutritional planning
  • Dementia expertise
  • Medication management

Accomplishments

    1. Consistently exceeded monthly sales targets by an average of 20%, contributing to overall store revenue growth and recognition as a top performer in the team.

    2. Developed strong customer relationships through personalized service, resulting in a 30% increase in repeat customers over a six-month period.

    3. Successfully trained and mentored new team members, improving their sales techniques and enhancing overall team performance, which led to a 15% increase in store sales during peak seasons.

    4. Provided compassionate and personalized care to clients, enhancing their quality of life and achieving a 95% satisfaction rate in client feedback surveys.

    5. Implemented effective daily living assistance plans that improved clients' mobility and independence, resulting in a 25% increase in their engagement in social activities.

    6. Collaborated with healthcare professionals to coordinate comprehensive care plans, ensuring timely medical attention and support for clients, which led to a reduction in emergency incidents by 40%.

Certification

  • First Aid Certification
  • First Aid Certification - American Heart Association.
  • CPR AND AED Certification

Languages

English
Native or Bilingual
Yoruba
Native or Bilingual

Timeline

Adult Caregiver

Home Instead Senior Care Home
01.2024 - 12.2024

Sales Associate

TROC Global
01.2023 - 12.2023

Sales Associate

Staples
06.2021 - 11.2023

Store Associate

Blessing Business Ventures
01.2019 - 04.2021

Bachelor of Science - Nursing

Middle Georgia State University

High School Diploma -

Omoladun Comprehensive College
David Olawale