David Oliver
Texarkana,USA
Summary
With a proven track record at Goodyear Tire & Rubber, I excel in performance management and team development, enhancing productivity and operational efficiency. My expertise in equipment maintenance coordination and staff training, coupled with a keen attention to detail, drives significant improvements in team performance and service delivery standards.
Overview
33
33
years of professional experience
Work History
Area Manager
Goodyear Tire & Rubber
Texarkana, AR
08.2023 - Current
- Evaluate schedules, orders and forecasts to plan processes and meet timetables.
- Cultivate positive rapport with associates and team leadership.
- Identify and develop top talent to promote performance-oriented culture.
- Build sales forecasts and schedules to reflect desired productivity targets.
- Inspect production, quality control and maintenance reports to detect and address production problems.
- Supervise employees, ensuring optimal productivity.
- Work with direct reports to develop and implement action plans, improving operating results.
- Work effectively in team environments to make the workplace more productive.
- Complete day-to-day duties accurately and efficiently.
- Prioritize and organized tasks to efficiently accomplish service goals.
- Manage time effectively to ensure tasks were completed on schedule and deadlines were met.
Owner Operator
The Dugout Burgers and More
Texarkana, AR
10.2015 - 08.2023
- Trained staff, facilitated staff meetings and spearheaded menu development.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Responded promptly to customer complaints or issues related to the restaurant's services or products.
- Distributed food to service staff for prompt delivery to customers.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
- Explained goals and expectations required of trainees.
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Coached staff on strategies to enhance performance and improve customer relations.
- Collaborated with server trainees to promptly resolve potential customer concerns.
- Oversaw food preparation, production and presentation according to quality standards.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Developed business plan and budget to maximize profitability.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved conflicts between employees in a professional manner.
- Delegated work to staff, setting priorities and goals.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed food preparation, guest interaction, quality control and customer relations.
- Optimized profits by controlling food, beverage and labor costs.
- Served as primary point of contact for customer inquiries or complaints.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
- Ensured compliance with health codes, safety regulations, and other applicable laws.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
WS-11
Red River Army Depot
Texarkana, United States
01.2010 - 06.2022
- I perform and lead others in the required work of a HMEM
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- I pass on instructions received from the supervisor and start work by assigning the immediate tasks to be performed to individual members of the group managed
- I ensure needed plans, blueprints, material, and tools are available, and that needed stock is obtained from supply locations
- I see to it that there is enough work to keep everyone productive
- I check work in progress and when finished, I check for compliance with supervisor's instructions on work sequence, procedures, methods, deadlines, and regulations
- I ensure employees follow management instructions, meet deadlines, and demonstrate proper work methods
- I answer workers' questions regarding procedures, policies, written instructions, and other directives (e.g., technical orders); obtain needed information or decisions from the supervisor on problems or issues that come up during the work process
- I provide information to management on the status and progress of work, causes of delays, overall work operations, problems and advise if additional on-the-job training is needed for individual employees
- Ensure that safety and housekeeping rules are followed (e.g
- Ensure that machine capacities are not exceeded and that tools are properly used and all protective equipment is available and used properly
- I collaborate with the employees, setting the pace while applying an extensive knowledge of the principals behind the operation of heavy mobile equipment and combat vehicles along with high skill in the use of diagnostic equipment to determine the reason for mechanical defects or mechanical performance problems
- Vehicles worked on are novice and must withstand extensive testing
- This requires significant judgment and independence in determining the methods and techniques required to solve unusually complex maintenance and repair problems, to plan and improvise repair procedures
- I am skilled and able to improvise, alter and fabricate components for placement into systems for which the components were not specifically designed
- I can devise and fabricate special tools, and/or devise and incorporate new repair techniques
- I independently plan and improvise repair procedures
- I receive assignments orally, written, or by general discussion of the work required
- I determine solutions to problems which are complicated by the various MRAPs (Mine Resistant Ambush Protected)
- I oversee the work of lower graded mechanics in the accomplishment of the work and perform as a team leader
WS-13 Supervisor
Red River Army Depot
Texarkana, United States
09.2009 - 01.2010
- Serves as the technical & administrative supervisor over the MRAP Maintenance Repair Branch Kuwait, exercising full supervisory responsibility over work operations
- Maintain production reports and records, and keep abreast of personnel, materials and equipment available
- Plan weekly and monthly work schedules, sequence of operations for subordinates, and establish deadlines and priorities
- Select workers and assign tasks
- Explain work requirements and methods
- Review work in progress and/or upon completion
- Investigate work related problems, identify causes, and implement appropriate corrective actions
- Develop employee performance standards, identify training needs, counsel employees, and handle performance appraisals
- Initiate proposals for disciplinary action as needed
- Counsel employees on problems and holds discussions with employees
- Schedule and approves leave
- Assure equal opportunity programs are implemented along with a safety program
WL-12 Leader
Red River Army Depot
Texarkana, United States
10.2008 - 09.2009
- I performed and led others in the required work of a HMEM
- I pass on instructions received from the supervisor and start work by assigning the immediate tasks to be performed to individual members of the group managed
- I ensure needed plans, blueprints, material, and tools are available, and that needed stock is obtained from supply locations
- I see to it that there is enough work to keep everyone productive
- I check work in progress and when finished, I check for compliance with supervisor's instructions on work sequence, procedures, methods, deadlines and regulations
- I ensure employees follow management instructions, meet deadlines and demonstrate proper work methods
- I answer workers' questions regarding procedures, policies, written instructions, and other directives (e.g., technical orders); obtain needed information or decisions from the supervisor on problems or issues that come up during the work process
- I provide information to management on the status and progress of work, causes of delays, overall work operations, problems and advise if additional on-the-job training is needed for individual employees
- I assure that safety and housekeeping rules are followed (e.g
- Assures that machine capacities are not exceeded and that tools are properly used and all protective equipment is available and used properly
- I work with the employees, setting the pace while applying an extensive knowledge of the principals behind the operation of heavy mobile equipment and combat vehicles along with high skill in the use of diagnostic equipment to determine the reason for mechanical defects or mechanical performance problems
- Vehicles worked on are novice and must withstand extensive testing
- This requires significant judgment and independence in determining the methods and techniques required to solve unusually complex maintenance and repair problems, to plan and improvise repair procedures
- I am skilled and able to improvise, alter and fabricate components for placement into systems for which the components were not specifically designed
- I am able to devise and fabricate special tools, and/or devise and incorporate new repair techniques
- I determine solutions to problems which are complicated by the various MRAPs (Mine Resistant Ambush Protected)
- I oversee the work of lower graded mechanics in the accomplishment of the work and perform as a team leader
WG-12 MRAP Mechanic
Red River Army Depot
Texarkana, United States
09.2007 - 10.2008
- While performing the highest level of non-supervisory work in the Heavy Mobile Equipment Mechanic (HMEM) field, I performed and led others in the required work of a HMEM
- I pass on instructions received from the supervisor, and start work by assigning the immediate tasks to be performed to individual members of the group managed
- I ensure needed plans, blueprints, material, and tools are available, and that needed stock is obtained from supply locations
- I see to it that there is enough work to keep everyone productive
- I check work in progress and when finished, I check for compliance with supervisor's instructions on work sequence, procedures, methods, deadlines and regulations
- I assure that safety and housekeeping rules are followed (e.g
- Assures that machine capacities are not exceeded and that tools are properly used and all protective equipment is available and used properly
- I work with the employees, setting the pace while applying an extensive knowledge of the principals behind the operation of heavy mobile equipment and combat vehicles along with high skill in the use of diagnostic equipment to determine the reason for mechanical defects or mechanical performance problems
- Vehicles worked on are novice and must withstand extensive testing
- I am skilled and able to improvise, alter and fabricate components for placement into systems for which the components were not specifically designed
- I am able to devise and fabricate special tools, and/or devise and incorporate new repair techniques
- I receive assignments orally, written, or by general discussion of the work required
- I determine solutions to problems which are complicated by the various MRAPs (Mine Resistant Ambush Protected)
- I seek advice from supervisor only on novel questions during work process arising from extremely abnormal requirements or limitations imposed by the novice repair/rebuild processes
- I oversee the work of lower graded mechanics in the accomplishment of the work and perform as a team leader
Light Wheel Vehicle Mechanic
Camp Arifjan, Kuwait
07.2005 - 07.2006
- Performing direct support and scheduled maintenance on HMMWV, HMMT and HET vehicles for the United States military
- Diagnose and repair vehicles coming in with unscheduled maintenance problems
- Complete rebuild of HMMWV M998 and M1114
- Replace engines, transmissions, transfer cases and basic engine components
- Replace suspension parts such as hub assemblies, shocks, springs, upper and lower ball joints, control arms
- Build tire assemblies
- Complete maintenance forms, parts requisitions and safety inspection forms
- I can troubleshoot, disassemble, repair, rebuild, modify, overhaul, and otherwise perform depot-level maintenance on one or more types of major systems on the complete range of vehicles in the Red River inventory
- Examples in this inventory include, but are not necessarily limited to complex combat vehicles such as HMMWV light and heavy duty engineering equipment and light and heavy tactical vehicles
- I am able to independently troubleshoot and maintain major systems on a the full range of vehicles in the Red River inventory as described above, using journeyman-level knowledge of principles of mechanics, hydraulics, pneumatics, and in combination with computer-controlled test equipment and other TMDE in order to determine the cause of a given problem and isolate the malfunction of power train and suspension systems
- I am skilled in using the full range of hand and power tools typical of the trade or craft, as well as precision measuring instruments such as micrometers, feeler gauges, gear grinders, busing hones, etc
- I can independently read and interpret work orders, blueprints/schematics, Technical Manuals and/or Depot Maintenance Work Requirements (DMWR's), National Maintenance Work Requirements (NMWR's), etc
Boiler Technician Rank: E-4 Petty Officer 3rd class
United States Navy
Norfolk, United States
09.1991 - 03.1995
- Duties consisted of diagnosing, repairing and maintaining operation of steam boilers on naval warships
- Rebuilt globe valves and check valves
- Fluid sample analysis on fuel, oil, and water systems
Education
MRAP -
International Comp.
Charleston, South Carolina09.2007
MRAP -
BAE Systems
Baltimore, Maryland09.2007
Ford Factory Training - ABS systems, engine rebuilding, heating and air conditioning, final drive systems, manual transmissions, on board diagnostics systems and repair
Texarkana, Texas07.2005
Automotive and Diesel Technology -
Texarkana college
Texarkana, Texas05.2004
Class A boiler technology - fluid theories and practical applications, steam energy production and laboratory training
Great Lakes, IL04.1992
Skills
- Attention to detail
- Performance management
- Staff management
- Team development
- Equipment maintenance coordination
- Staff training and development
- Employee supervision
- Schedule management
- Employee scheduling
- Parts ordering
Additionalinformation
Certificates from International Company on Mine Resistant Ambush Vehicle (MRAP), Worked as service technician for McLarty Ford as a heavy line technician.
Affiliations
- During my time away from work I coach youth athletics. (Baseball,Football and Basketball)
- Currently the President of Fouke Youth Football Association.
- Coach youth travel baseball at the highest level.
- Avid deer hunter.
Timeline
Area Manager
Goodyear Tire & Rubber
08.2023 - Current
Owner Operator
The Dugout Burgers and More
10.2015 - 08.2023
WS-11
Red River Army Depot
01.2010 - 06.2022
WS-13 Supervisor
Red River Army Depot
09.2009 - 01.2010
WL-12 Leader
Red River Army Depot
10.2008 - 09.2009
WG-12 MRAP Mechanic
Red River Army Depot
09.2007 - 10.2008
Light Wheel Vehicle Mechanic
07.2005 - 07.2006
Boiler Technician Rank: E-4 Petty Officer 3rd class
United States Navy
09.1991 - 03.1995
MRAP -
International Comp.
MRAP -
BAE Systems
Ford Factory Training - ABS systems, engine rebuilding, heating and air conditioning, final drive systems, manual transmissions, on board diagnostics systems and repair
Automotive and Diesel Technology -
Texarkana college
Class A boiler technology - fluid theories and practical applications, steam energy production and laboratory training
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