David Opone
Katy
Summary
Versatile and achievement-oriented professional with a robust background in healthcare and human resources, notably at the University of Texas MD Anderson Cancer Center. Excelled in patient services coordination and streamlined hiring processes, reducing timeframes by over 10%. Expert in HIPAA compliance and possesses exceptional organizational skills, ensuring efficient operations and patient confidentiality.
Overview
21
21
years of professional experience
Work History
Patient Services Coordinator
University of Texas MD Anderson Cancer Center
Houston
12.2022 - Current
- Schedules and Coordinates patient’s BMA/Labs/Urine Specimen/Imaging/Chemo Injections & Treatments/EKGs/ECHO/US/Lumbar Puncture Procedure using EPIC.
- Transcribes and coordinate physician’s/APP’s/PA’s orders with patients.
- Manages’ physician template to avoid excessive scheduling/overbooking.
Emerging Store Manager
Walgreen's Pharmacy
Houston
11.2018 - 12.2022
- Managed daily banking activities such as deposits and withdrawals.
- Monitored inventory levels and placed orders to restock shelves.
- Resolved customer complaints in a timely manner.
- Developed strategies to maximize sales and profitability.
- Performed regular price checks to ensure competitive pricing.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Recruiter
Alltran Financial
Houston
06.2017 - 07.2018
- Maintained Applicant Tracking System records of all applicants.
- Organized recruitment activities such as career fairs, campus visits.
- Led hiring and onboarding across different roles using Talent management applications.
- Reduced the average hiring process to 10 days with consistent communication across professional channels, including Indeed and LinkedIn.
- Identified top talent using internal resources and ATS, reporting top talent finds to recruitment team.
Human Resources Generalist
Harris Health System - Ben Taub General Hospital
Houston
02.2015 - 04.2016
- Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
- Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
- Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.
- Conducted preliminary screening on all applicants: reviewing resume’s, scheduling practical and basic skills tests and selecting candidates for initial interview.
Human Resources Generalist
Lloyds Banking Group
Brighton & Hove
11.2003 - 06.2014
- Provided support and assistance to management team on handling and resolving Human Resources issues.
- Attended to employees’ internal and external transfer requests.
- Conducted due diligence on all applicants who have been scheduled for preliminary interviews; due diligence includes contacting previous employers, associations, law agencies, carrying out a Google search, ATS & CRM and checking social media presence.
- Scheduled drug screening, verified validity of all submitted identification
Education
Bachelor of Arts - Media Studies/Communication
University of Chicester
England10-2007
Skills
- HIPAA compliance
- Strong organization
- Healthcare systems
- Appointment scheduling with EPIC
- Patient confidentiality
- Follow-up care coordination
Timeline
Patient Services Coordinator
University of Texas MD Anderson Cancer Center
12.2022 - Current
Emerging Store Manager
Walgreen's Pharmacy
11.2018 - 12.2022
Recruiter
Alltran Financial
06.2017 - 07.2018
Human Resources Generalist
Harris Health System - Ben Taub General Hospital
02.2015 - 04.2016
Human Resources Generalist
Lloyds Banking Group
11.2003 - 06.2014
Bachelor of Arts - Media Studies/Communication
University of Chicester
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