David Ortega
New Braunfels,TX
Summary
Accomplished professional with a proven track record at Toddler Town Preschool, excelling in operational management and customer service. Demonstrated adaptability and problem-solving skills, enhancing efficiency and client satisfaction. Successfully increased enrollment by 20% through strategic initiatives. Skilled in clear communication and teamwork, consistently delivering results that exceed expectations.
Overview
39
39
years of professional experience
Work History
Delivery Driver
DoorDash
01.2015 - 10.2025
- Learned and adhered to safety protocols for efficient delivery operations.
- Communicated effectively with customers regarding delivery status and any delays.
- Executed efficient package distribution to homes and corporate sites.
- Completed over 18,000 deliveries.
Sales Associate
Paradise Chevrolet,
06.2010 - 06.2012
- Trained new sales associates on product knowledge and customer service techniques.
- Cultivated strong customer connections to boost loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Led team efforts to achieve monthly sales targets through effective product promotions.
- Collaborated with management to streamline sales processes for improved efficiency.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Developed and maintained customer relationships to enhance loyalty and repeat business.
Director of Operations/ Owner
Toddler Town Preschool
03.2007 - 04.2010
- Implemented strategies to increase preschool enrollment and retention.
- Established and applied training strategies to elevate educational excellence and adherence.
- Managed daily operations while maintaining compliance with state licensing regulations.
- Facilitated effective communication among parents, staff, and administration to enhance collaboration.
- Managed budgeting processes, optimizing resource allocation for educational materials and facility maintenance.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Defined, implemented, and revised operational policies and guidelines.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Established and monitored quality assurance standards to achieve operational excellence.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
Sales / Listing Agent
Pacific Mfg. Homes
04.2003 - 02.2007
- Analyzed market trends to identify effective pricing approaches for listings.
- Negotiated agreements to ensure favorable terms for all parties.
- Delivered strategic advice on property staging to enhance visual impact.
- Addressed inquiries from clients and prospects swiftly, showcasing outstanding customer service skills.
- Partnered with mortgage brokers to provide comprehensive financing options for prospective buyers, increasing the likelihood of successful transactions.
- Achieved higher client satisfaction by providing personalized and attentive service during the listing process.
- Conducted thorough research on comparable properties within the local area, enabling informed decision-making regarding listing price adjustments when necessary.
- Hosted successful open houses that generated significant interest from prospective buyers and resulted in multiple offers.
- Developed new business and managed new and existing clients.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Licensed Contractor/Owner
Modular Furniture Specialist
01.1987 - 01.1997
- Supervised assembly of modular furniture systems, ensuring timely completion and alignment with client expectations.
- Supervised on-site teams, optimizing workflow and enhancing project completion rates.
- Managed resources and schedules to meet client needs efficiently.
- Instructed junior contractors on optimal installation techniques and safety measures.
- Collaborated with clients to customize solutions that align with specific workplace requirements and aesthetics.
- Conducted thorough site analyses, identifying potential issues early in the planning stages to mitigate risks effectively.
- Mentored junior staff members on proper construction techniques, fostering a culture of continuous improvement within the team.
- Demonstrated adaptability by successfully managing multiple concurrent projects under tight deadlines, earning a reputation for reliability and efficiency.
- Enhanced team productivity by providing clear guidance and support to crew members.
- Reviewed blueprints and plans with precision, ensuring all aspects met required codes before beginning construction tasks.
- Earned repeat business from satisfied clients due to consistent delivery of quality workmanship across various projects.
- Successfully completed numerous complex projects, demonstrating exceptional problem-solving skills.
- Improved client satisfaction by delivering high-quality construction projects on time and within budget.
- Managed large-scale construction projects within cost, quality and time constraints,
- Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
Education
Associate of Arts - Golf Complex Mgmt. / Teaching Professional
San Diego Golf Academy
San Diego, CA08.1998
Physical Sciences
Olympic College
Bremerton, WA09.1985
High School Diploma -
Central Kitsap High School
Silverdale, WA09.1981
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Punctual and reliable
- Problem-solving
- Time management skills
- Clear communication
- Adaptability and flexibility
- Customer interaction
Timeline
Delivery Driver
DoorDash
01.2015 - 10.2025
Sales Associate
Paradise Chevrolet,
06.2010 - 06.2012
Director of Operations/ Owner
Toddler Town Preschool
03.2007 - 04.2010
Sales / Listing Agent
Pacific Mfg. Homes
04.2003 - 02.2007
Licensed Contractor/Owner
Modular Furniture Specialist
01.1987 - 01.1997
Associate of Arts - Golf Complex Mgmt. / Teaching Professional
San Diego Golf Academy
Physical Sciences
Olympic College
High School Diploma -
Central Kitsap High School