David Ortiz
Fort Myers,FL
Summary
Dedicated and detail-oriented administrative professional with over three years of experience in clerical and customer support. Proven ability to manage administrative tasks, support team operations, and enhance customer satisfaction. Seeking to leverage strong organizational, communication, and problem-solving skills in a dynamic environment. Adept at multitasking, working under pressure, and maintaining accuracy and confidentiality. Committed to providing excellent service and fostering positive relationships with customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Lara & Sons Building Supplies
Fort Myers, Florida
02.2021 - Current
- Provided comprehensive administrative support including data entry, record keeping, and document preparation, ensuring a high degree of accuracy and confidentiality.
- Assisted with customer service inquiries via phone and email, resolving issues promptly and effectively to maintain high customer satisfaction.
- Managed inventory records, processed orders, and coordinated with suppliers to ensure timely delivery of materials.
- Prepared detailed reports for management, utilizing Microsoft Office Suite (Excel, Word, PowerPoint) to compile and present data.
- Conducted research to resolve discrepancies in accounts and inventory, demonstrating strong analytical and problem-solving skills.
- Maintained organized and up-to-date filing systems, ensuring all documents were easily accessible and securely stored.
- Trained and supervised new staff, providing guidance and support to ensure efficient operations.
- Handled confidential information with integrity, adhering to company policies and procedures.
Education
Associate of Arts - Finance
Florida SouthWestern State College
Fort Myers, FL05-2025
High School Diploma -
East Lee County High School
Lehigh Acres, FL05-2023
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong attention to detail and accuracy
- Ability to multitask and work under pressure in a fast-paced environment
- Good mathematical, analytical, and problem-solving abilities
- Ability to handle confidential information with integrity
- Exceptional customer service skills with a positive attitude
- Strong organizational and time management skills
- Familiarity with basic accounting and bookkeeping
- Skilled in office equipment operation (printers, scanners, fax machines)
- Strong written and verbal communication skills
Certification
- Microsoft Office Specialist
- Financial Literacy for Students
- Bookkeeping Certificate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Lara & Sons Building Supplies
02.2021 - Current
Associate of Arts - Finance
Florida SouthWestern State College
High School Diploma -
East Lee County High School
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