David Ortiz-Hutton
Summary
Age: 21
Education: High School Diploma
Familiarity in the sales associate/courtesy clerk environment, and have learned skills to work in virtually any store environment. Hardworking and passionate job seeker with strong organizational skills eager to secure working positions with room to grow. Ready to help any team achieve company goals and learn and grow amongst the existing team. Fast learner with a driven attitude to get things done fast and efficiently. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Has experience with contacting and personally laying out options to help problem solve shorted items. Excellent sales and organizational skills coupled with service-oriented mindset. Seeks communication with team members as needed and whenever necessary. Organized and dependable candidate that's good at managing multiple priorities with a positive attitude. Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Flexible schedule, able to work weekends and holidays as necessary.
Overview
2
2
years of professional experience
Work History
Store Shopper, Cashier, Night Crew, Courtesy Clerk
Albertsons
01.2022 - 08.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Wrapped, boxed and weighed bakery department products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
- Placed each selected item in appropriate bin prior to order completion.
- Stored perishable items in refrigerated area until customer's pickup.
- Selected best-quality perishable items such as meat and produce.
- Demonstrated speed and accuracy in order item selection.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Created attractive displays to attract more customers and increase sales.
Seasonal Sales Associate
World Market
12.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Manned cashier services and accurately billed based on cash, credit, and debit forms of payment.
- Bagged with care and offered special wrap to protect delicate and fragile items.
- Gathered carts to prevent lost or stolen carts, and maintain clean and clear parking lots and sidewalks for potential customers.
- Offered assistance to customers for store membership deals and offers to new and potential regular customers.
- Used in-store system to locate inventory and place special orders for customers.
Sandwich Artist
Which Wich Superior Sandwiches
07.2021 - 01.2022
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Assisted customers in choosing menu items by providing food complementing information.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Prepared salads, wraps, and sandwiches for customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Replenished serving stations with fresh food and cleaned up spills.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Completed milkshakes and ice cream desserts for customers.
Education
High School Diploma -
University City High School
San Diego, CA06.2021
Skills
- Upbeat and Outgoing Attitude
- Sales Proficiency
- Flexible Schedule
- Online Ordering Familiarity
- Exceptional Work Ethic
- Accurate Money Handling
- Physical Stamina
- Customer Service
- Online Order Processing
- Quick learner
Timeline
Store Shopper, Cashier, Night Crew, Courtesy Clerk
Albertsons
01.2022 - 08.2023
Seasonal Sales Associate
World Market
12.2021 - 01.2022
Sandwich Artist
Which Wich Superior Sandwiches
07.2021 - 01.2022
High School Diploma -
University City High School