Professional cybersecurity specialist skilled in threat analysis, network security, and incident response. Strong focus on team collaboration and achieving results, adapting to changing needs seamlessly. Known for robust problem-solving abilities, strategic thinking, and effective communication. Expertise includes risk management, vulnerability assessments, and regulatory compliance.
Teamwork and Collaboration
Network security
Troubleshooting
Leadership
Remote desktop support
Risk management
Systems & Network Management: OS Troubleshooting | Hardware Configurations | Software Installs | Windows 10/11 | macOS | Windows Server | TCP/IP | DNS | DHCP | Routing Protocols | VPN Protocols | Active Directory | IT Infrastructure | Device Configuration | Microsoft Office | Security Systems | CCTV
Support & Troubleshooting: Technical Support | Phone & Online Support | Remote Support | Ticketing Systems | Cyber Incident Response | Monitoring & Escalation | Diagnostics | Compliance | Antivirus
Documentation & Customer Support: Technical Documentation | Customer Support | Effective Communication | User Support | Problem Solving | Low Voltage | Troubleshooting | Regulatory Compliance