Driven Operations Manager with an extensive and diverse background in Radio/Television/Film and Retail Management. Specialize in voice-over for advertising/production work. Also specialize in team building, project management, customer service, cash management, inventory management, merchandising, sales growth and loss prevention.
Overview
29
29
years of professional experience
Work History
Account Executive/Promotions/Voice-overs
KYST 920-AM
04.2024 - Current
Provide exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Manage multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Boost client satisfaction by developing and maintaining strong relationships through effective communication.
Work at event's to help promote the station.
Perform voice-over work/production.
Delivery Driver
Favor(H-E-B Owned)
06.2022 - Current
Independent contractor making deliveries via personal vehicle.
Deliver items to customer doorsteps and business offices.
Operate vehicle safely in highly congested areas with no traffic violations.
Complete on-time deliveries by choosing best and most efficient routes.
Driver Assistant
UPS(Seasonal)
11.2024 - 01.2025
Assisted driver with product or package deliveries to residential and commercial locations.
Self-Employed
Self-Employed
03.2021 - 06.2022
Sold items via internet.
Driver Assistant
UPS(Seasonal)
11.2021 - 12.2021
Assisted driver with product or package deliveries to residential and commercial locations.
Account Executive(Contract)
EDGE RADIO/TV
12.2020 - 03.2021
Prospected by telephone, in field, and social media to cultivate new relationships.
Analyzed research and presented data relevant to achieving client return on investment.
Ensured that all relevant paperwork, i.e. radio copy, financial payments and reports were submitted with negotiated and requested timelines.
Uncovered client's marketing challenges and business needs, then delivered a solution through radio and online advertising and promotion.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
Self-Employed
Self-Employed
03.2020 - 12.2020
Sold items via internet.
Route Sales Representative
Martin's Famous Pastry Shoppe Inc.
12.2019 - 03.2020
Promoted product to increase sales via shelf expansion, in-store promotions, end displays, new customer introduction to product etc.
Operated sales ordering system, prepared paper work and managed cash accounts, accurately and effectively.
Performed job safely by adhering to all company policies, and federal and local safety regulation.
Submitted customer changes and orders timely and accurately.
Recorded sales and delivery information on daily sales record including customer signature.
Merchandised product correctly according to product mix, rotation cycle, and color code compliance and arranged neatly at point of display.
Called on prospective customers to solicit new business
Informed regular customers of new products.
Driver Assistant
UPS(Seasonal)
11.2019 - 12.2019
Assisted driver with product or package deliveries to residential and commercial locations.
Shift Manager
Walgreen's Pharmacy
03.2018 - 10.2019
Trained and mentored new employees to maximize team performance.
Trained back-up associates and led crew members in managing operations of storefront.
Supervised 6-12 employees.
Conducted weekly audits.
Received weekly deliveries.
Managed inventory levels.
Procured new product.
Vendor Management.
Shift Manager
CVS Pharmacy
09.2008 - 02.2018
Trained and mentored new employees to maximize team performance.
Trained back-up associates and led crew members in managing operations of storefront.
Maintained proper inventory levels.
Supervised 6-12 employees.
Managed cash flow.
Conducted weekly audits.
Assisted with Pharmacy operations.
Received weekly deliveries.
Visual Merchandising
Studio Producer/Board Operator
KILT 610-AM Sports Radio
01.2013 - 02.2016
Overnight Board Operator for CBS Sports Radio.
Studio Producer/Board Operator
KIKK 650-AM CBS Talk Radio
05.2008 - 12.2012
Produced Live Paid Programming.
Board Operator for pre-recorded and nationally syndicated programs.
Ran CBS news.
Operations Manager
KGOL 1180-AM
10.1996 - 02.2008
Managed daily operations of station.
Supervised 5 direct reports.
Coordinated all production work.
Maintained all studio equipment.
Managed all block programming.
Conducted sales with customers for airtime.
Live Sound Technician
St. Peter's Episcopal Church
01.2005 - 12.2007
Performed set-up operations and monitored audio levels from all sources to support consistent quality in accordance with established industry standards and guidelines.
Radio Assistant
Taping For The Blind
04.1996 - 10.1997
Maintained on air operations.
Wrote, produced and scheduled promotional announcements and public service announcements.
Assisted volunteers with taping of programs for broadcast.
Trained volunteers and provided technical assistance.
Education
Bachelor of Fine Arts - Radio/Television/Film
Sam Houston State University
Huntsville, TX
12.1994
Skills
Voice-over
Production
Producing
Operations
Technical Assistance
Merchandising
Inventory
Customer Service
Accomplishments
Recognized for voice over work(narration)with the House of Charity, Spring 2001
Named to the Dean's List at Sam Houston State University