David Padilla
Lynnwood,WA
Summary
Talented Cyber security professional with 3 years of progressive experience. Demonstrated skill identifying business risks and compliance issues and designing proactive solutions. Background discovering, documenting and troubleshooting security vulnerabilities at all stages.
Overview
5
5
years of professional experience
Work History
Cyber Security Support Engineer (Contractor)
Amazon
09.2023 - Current
- Utilized ticketing system to track customer requests and prioritize urgent needs.
- Skilled at working independently and collaboratively in a team environment.
- Communicated with users to verify roots and causes of security vulnerabilities.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Conducted IT audit assessments for systems or applications to recommend solutions to mitigate risks.
- Recommended IT security improvements to achieve system confidentiality, integrity and availability.
Software Support Specialist
Alliance Enterprises
12.2022 - 09.2023
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Monitored use of data files and regulated access to protect secure information.
- Configured hardware, devices, and software to set up work stations for employees.
- Participated in creation of device hardening techniques and protocols.
- Analyzed network traffic and system logs to detect malicious activities.
Application Analyst
Island Hospital
04.2022 - 10.2022
- Analyzed and mapped data and wrote SQL scripts to extract data from SQL databases.
- Collaborated with developers, analysts and project managers to expedite incident resolutions.
- Jointly worked with other teams to enforce security of applications and systems.
- Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.
- Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
Desktop Support Analyst
Whidbey Health Medical Center
09.2021 - 04.2022
- Installed new hardware and software, patched systems and configured settings.
- Configured ServiceNow to prepare and create statistical and incident reports for departmental manager.
- Used advanced technical knowledge and troubleshooting skills to diagnose problems with desktops, mobile devices, applications and peripheral equipment.
- Supported and maintained user account information.
- Worked with other teams to enforce security of applications and systems.
- Educated and trained users on information security policies and procedures.
Referral Coordinator
Whidbey Health Medical Center
11.2018 - 09.2021
- Handled HIPPA for patients and providers using Security best practices with records.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
Education
Certified Ethical Hacker
EC-Council
01.2024
Cyber Security Engineer
TryHackMe
11.2023
Google Cybersecurity Professional
Coursera
07.2023
Practical Bug Bounty
TCM Security
11.2023
Python For Hackers
TCM Security
12.2023
Information Technology
Digital Cloud Training Cloud Mastery Boot-camp
07.2023
Cyber Security
Splunk
06.2023
Skills
- Kali Linux
- Active Directory
- Nessus
- Splunk
- Metasploit
- Threat Management
- Python for Hackers
- Vulnerabilities
- Web Servers
- Bug Bounties
- Threat Detection
- Burpsuite
Timeline
Cyber Security Support Engineer (Contractor)
Amazon
09.2023 - Current
Software Support Specialist
Alliance Enterprises
12.2022 - 09.2023
Application Analyst
Island Hospital
04.2022 - 10.2022
Desktop Support Analyst
Whidbey Health Medical Center
09.2021 - 04.2022
Referral Coordinator
Whidbey Health Medical Center
11.2018 - 09.2021
Certified Ethical Hacker
EC-Council
Cyber Security Engineer
TryHackMe
Google Cybersecurity Professional
Coursera
Practical Bug Bounty
TCM Security
Python For Hackers
TCM Security
Information Technology
Digital Cloud Training Cloud Mastery Boot-camp
Cyber Security
Splunk