David Pagone
Park Ridge,IL
Summary
Results-driven Operations Executive known for unparalleled productivity, efficiency and execution. Possess critical specialized skills in strategic planning, operational streamlining, and team leadership. Thrives in fast-paced complex organizations, leveraging accountability, humility and transparency.
Overview
14
14
years of professional experience
Work History
National Sales & Supply Chain Optimization
Axis Warehouse & Logistics Management
Elgin, IL
01.2023 - Current
- Expanded market presence, revitalizing the sales team’s approach with a focus on social selling and elevated CRM utilization.
- Reduced negotiation time for real-time rate adjustments to streamline TMS and WMS systems, advance processes, and accelerate capacity metrics.
- Fueled the adoption of new technologies and processes by fostering innovation, and enhancing adaptability for long-term sustainability.
- Led cross-functional teams to drive project completion within budget and deadlines.
- Prepared presentations for board meetings summarizing key developments within the company.
- Negotiating contracts with clients or vendors as needed.
- Developing and maintaining relationships with key customers, partners, and vendors.
- Identifying new market segments and developing strategies to penetrate them.
- Creating and executing plans for generating new business opportunities.
- Providing feedback to other departments regarding customer needs, concerns, issues.
- Identifying opportunities for process improvement within the sales organization.
- Leading sales team in developing and implementing effective strategies to increase customer base.
Director of National Sales
Pallet Logistics of America
Dallas, TX
10.2021 - 01.2023
- Expanded the client portfolio by 25%.
- Forged partnerships with Fortune 500 and Fortune 100 corporations, enhancing sales team performance.
- Established relationships with key clients to ensure repeat business opportunities.
- Organized trade shows and conferences throughout the country for current and prospective customers.
- Prepared monthly, quarterly and annual sales forecasts to effectively plan sales strategies.
- Promoted brand awareness to targeted demographic by contributing to marketing campaign development.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Identified areas of opportunity for process improvement within the organization's operations and communicated these recommendations accordingly.
- Enhanced sales performance and client satisfaction by 15% by implementing operational metrics and KPIs to optimize 20+ account portfolios.
- Facilitated a 30% surge in new client acquisitions and market penetration by navigating market trends and initiatives through team sales calls.
- Delivered sales presentations at national conferences to highlight industry trends, provide additional training, clarify new business goals and award top sellers.
- Negotiated contracts with customers on behalf of the company.
- Collaborated with other departments such as operations, finance, legal, ensuring alignment between strategic initiatives across departments.
- Conducted market research, analyzed customer needs and identified potential markets.
- Participated in events, attended training seminars and traveled manufacturer product showcases and off-site locations.
- Directed and coordinated products, services and sales activities.
Operations (Consulting)
Panama Banana Distributing Company
Chicago, IL
02.2021 - 09.2022
- Achieved optimal cost efficiency and favorable terms, lowering operational expenses by 15%.
- Enhanced operational quality and team efficiency, resulting in a 30% reduction in errors and discrepancies through effective system development.
- Led efforts in cultural shift to promote excellence, accountability, and ongoing improvement.
- Established quality assurance standards across all departments within the organization.
- Conducted regular meetings with department heads to review progress towards operational goals.
- Evaluated current systems and processes to determine if they are meeting organizational goals.
- Established partnerships with external organizations such as customers or vendors for mutual benefit.
- Identified potential risks associated with operations activities and developed mitigation strategies.
- Oversaw the maintenance of equipment used in daily operations activities.
- Ensured compliance with applicable laws, regulations and industry standards.
- Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
- Strategized operations to optimize distribution and supply chain management for improved efficiency and business growth.
Director of Logistics & Transportation
The Anthony Marano Company
Chicago, IL
01.2016 - 01.2021
- Managed a dispatch team responsible for routing of 65 trucks and 110 refrigerated containers to ensure produce reached its destination on time within a 500-mile range.
- Recognized as one of the youngest Directors, joining leadership team after five years at age 26.
- Joined Executive Operations Strategy Team as sole Non-Executive across $1.5B operation.
- Enhanced client portfolios by offering value-added services.
- Facilitated team growth and engagement via daily huddles.
- Managed insurance claims, conducted USDA inspections, and negotiated with carriers, sales departments, and shippers to ensure seamless logistics operations.
- Ensured effective P&L management for a $65M operation.
- Oversaw the inbound logistics team handling 600 incoming deliveries each week in Chicago.
- Cut transportation costs by $850k in 2019 by increasing loading volume by 15%.
- Established or monitored specific supply chain-based performance measurement systems.
- Fostered strong relationships with local and national vendors and suppliers.
- Reviewed invoices and shipping manifests to ensure full compliance with local customs and international regulations.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Managed the daily activities of a team of logistics personnel, including providing guidance and training on warehouse operations.
- Collaborated with internal teams such as sales, marketing, finance and IT departments to optimize supply chain management processes.
- Advised senior leadership on strategic initiatives designed to improve overall efficiency within supply chain networks.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Identified areas of risk throughout supply chains by assessing threats posed by factors such as natural disasters or political unrest.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Coordinated with suppliers to ensure timely delivery of materials needed for production or distribution processes.
- Directed investigations to verify and resolve customer or shipper complaints.
- Operated equipment and machinery according to safety guidelines.
- Developed effective strategies for negotiating contracts in a cost-effective manner.
- Conducted research into industry trends and best practices in order to inform negotiations strategy.
Operations Coordinator & Logistics Manager
The Anthony Marano Company
Chicago, IL
01.2011 - 01.2016
- Managed weekly loading/distribution procedures for 100+ outbound deliveries, maintaining a 95% on-time delivery rate.
- Regularly achieved a 15% profit margin, consistently exploring avenues for improvement.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Logged, processed, and followed up on merchandise authorization shipments in databases.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Established transportation cost standards and economical shipping practices.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Implemented cost-saving measures such as route optimization for shipments.
- Identified opportunities to reduce cost and improve productivity.
- Collaborated with other departments to develop strategies that align with company objectives.
Education
B.A. - Communications
Lincoln College
Lincoln, ILSkills
- Multimillion-dollar P&L management
- Client Relationship Management
- Leadership Development
- KPI Development
- Negotiation Expertise
- Forecast monitoring
- Cost reduction strategies
- Supplier negotiation
- Multi-plant experience
- Strategic planning and execution
- Resource allocation
- Cross-functional team management
- Process integration
- Succession planning
References
References available upon request.
Timeline
National Sales & Supply Chain Optimization
Axis Warehouse & Logistics Management
01.2023 - Current
Director of National Sales
Pallet Logistics of America
10.2021 - 01.2023
Operations (Consulting)
Panama Banana Distributing Company
02.2021 - 09.2022
Director of Logistics & Transportation
The Anthony Marano Company
01.2016 - 01.2021
Operations Coordinator & Logistics Manager
The Anthony Marano Company
01.2011 - 01.2016
B.A. - Communications
Lincoln College
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