David Palmer
Powell,OH
Summary
Accomplished Self Employed Contractor and former Connor Concepts team member, excelling in project management and customer support. Demonstrated expertise in safety compliance and residential construction, alongside a commitment to quality control and effective communication. Achieved significant repeat business through superior service delivery and problem-solving abilities, ensuring project success and client satisfaction.
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals.
Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Self Employed Contractor
Self Employed
02.2008 - 07.2024
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Consulted with customers to assess needs and propose optimal solutions.
- Established long-term relationships with clients, resulting in increased repeat business.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
- Reduced client complaints by implementing a more effective customer service strategy.
- Developed detailed project proposals that effectively communicated scope, timeline, and deliverables to clients.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Evaluated project risks and implemented mitigation strategies, ensuring successful completion of projects.
Line Cook, Server, Bartender
Connor Concepts
06.2001 - 02.2008
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Grilled meats and seafood to customer specifications.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Monitored food quality and presentation to maintain high standards.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
High School Diploma -
Oak Ridge High School
Oak Ridge, TNSkills
- Worksite safety
- Safety knowledge
- Safety Compliance
- Residential construction
- Project Management
- Scheduling and Planning
- Quality Control
- Project estimation and bidding
- Materials Procurement
- Project scope assessment
- Customer Support
- Podcast Productio
- Attention to Detail
- Problem-Solving
- Excellent Communication
- Project Planning
- Problem-solving abilities
- Professionalism
Timeline
Self Employed Contractor
Self Employed
02.2008 - 07.2024
Line Cook, Server, Bartender
Connor Concepts
06.2001 - 02.2008
High School Diploma -
Oak Ridge High School