David Patterson

Work History

Design Coordinator Assistant

Haverty Furniture Companies Inc.

Brentwood, TN

08.2019 - Current

Directed design and layout for exhibits to meet specific project requirements and deadlines.
Handled all delegated tasks, including moving of furniture to new locations for proper display and working with customers for proper set of furniture in homes.

Press Operator

Feintool

Nashville, TN

03.2019 - 08.2019

Properly handled hazardous waste materials to uphold safety regulations.
Adhered to allocated budgets by collecting time projections and reporting changes during creative implementation.
Maintained adequate productivity by setting and enforcing deadlines.
Cut off excess materials for reuse or recycling.
Kept machines running at peak efficiency to meet demanding production targets.
Followed work orders to select proper materials, make accurate cuts and complete precise finished products.
Examined completed pieces to check for defects and sorted items according to identified flaws.
Cleaned, lubricated and repaired machinery for optimal performance.
Attached and detached templates and hardware components in time with production requirements.
Took measurements with calipers and gauge readers to assess line performance.
Cut and slit Steel materials for use on steel press machine.
Adhered to company and OSHA safety procedures to protect team members, products and equipment.

Department Manager

Home Depot

Nashville, TN

08.2018 - 03.2019

Assessed, optimized and elevated operations to target current and expected demands.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Performed opening and closing duties as part of management team, including cash management.
Calculated expenses to correctly mark-up merchandise, remaining competitive.
Treated associates with fairness and respect, providing recognition of accomplishments.
Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
Leveraged ERP software to coordinate and enhance inventory delivery.
Worked closely with sales associates to complete tasks.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Handled all shift overstock, restocking and inventory control.
Coached, trained and mentored new team members and manager trainees.
Reduced process gaps, effectively managing and training 12 employees on best practices to ensure optimal productivity.
Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Followed all safety protocols and company processes and procedures.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Utilized excellent math skills to maintain accurate inventory levels.
Coordinated work schedules and distributed tasks to 12 employees in tool rental and repair department.
Balanced workloads to meet targets without overtaxing employees.
Employed process improvement initiatives within department.
Enforced safety rules and other policies to protect employees and minimize company liability.
Delegated work to staff, setting priorities and goals.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
Supervised 6 full-time and 6 part-time employees.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.

Operations Supervisor

FedEx

Nashville, TN

07.2017 - 08.2018

Trained, mentored and motivated employees to maximize team productivity.
Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
Developed and oversaw strategies for improving operational efficiency and accuracy.
Managed supply chain and monitored all logistics functions for company.
Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
Motivated employees to share ideas and feedback.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
Adhered to operational schedules by monitoring shift performance indicators.
Reduced process lags and effectively trained team members on best practices and protocol.
Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
Conducted associate focus groups to gather personnel feedback, address concerns and establish rapport across team members and leadership.
Built upon established practice standards to improve operational performance and reduce labor costs.
Coordinated subordinate staff and developed effective transport routes and schedules to facilitate transportation of 230 units daily.
Maintained workplace safety by involving employees in order to maximize engagement and team morale.
Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations.
Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements.
Sourced, distributed and monitored usage of equipment required to achieve transportation operational goals in line with financial targets.
Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit and equipment records.

General Manager

Jiffy Lube

Nashville, TN

05.2014 - 07.2017

Managed and improved requirements, gaps analysis, training and development and new program rollout resulting in 140% profit increase for location.
Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
Directed successful turnaround by eliminating over $1.5 million in debt within one quarter.
Coached and developed 3 internal candidates for promotion to general management.
Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
Implemented effective customer service surveys to encourage feedback.
Hired, coached and mentored team of 24 sales representatives.
Trained, managed and motivated employees to promote professional skill development.
Participated in organizational transformation and implementation activities to monitor corporate restructures.
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
Trained over 30 employees on business principles, best practices, protocol and system usage.
Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
Tracked weekly/monthly sales to generate reports for business development planning.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
Forecasted sales, allocated resources and managed labor to improve productivity metrics by 140%.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Collaborated with 9-person team to effectively manage $2.5 million annual budget.
Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
Liaised with cross-functional teams to develop product positioning strategies.
Designed sales and service strategies to improve revenue and retention.
Built and maintained loyal, long-term customer relationships through effective account management.
Facilitated monthly workshops to share best practices to optimize productivity.
Directed 3 managers and 9 associates to generate over $120,000 in monthly minimum revenue .
Enhanced operational performance by developing effective business strategies, systems and procedures.
Managed shrink processes and inventory levels for corrective action planning to save costs.
Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.

Platoon Sergeant

United States Army

Lakewood, WA

10.2003 - 04.2014

Offered commanders vital advice on deployment planning and execution.
Developed and maintained a mission-ready team.
Assisted subordinate NCOs with identifying and developing personal strengths to overcome weaknesses and improve leadership capabilities.
Delivered training based on individual soldier and overall squad requirements to promote combat readiness.
Administered all platoon paperwork, including inventory documentation and staff transfer documentation.
Promoted soldier welfare through mentoring, training, and development of enriching team environments of trust .
Accounted for the safe storage, use and maintenance of over $1 billion in high-value equipment.
Trained, coached and mentored junior unit personnel.
Provided a vital connection between commanding officers and subordinates.
Lead and directed staff to efficiently and accurately carry out daily and long term missions and lawful orders.
Maintained soldier physical fitness by promoting successful exercise regimens.
Set up operational command posts and coordinated tactical strategies between component units to coordinate larger actions.
Tested, repaired and updated equipment systems and components to meet current and expected demands.
Oversaw gathering of intelligence and combat information to support troops on ground.
Led operational planning teams to address field and base concerns with minimal delays.
Oversaw all facets of ground supply administration, operations and personnel for mission based and training operations.
Managed administrative needs of group, including recordkeeping and report writing, with team of 3 squad leaders and 9 team leaders.
Directed automated supply systems and liaised between supply and data processing sectors to facilitate smooth transitions.
Requisitioned, received, stored and documented unit equipment and supplies.
Collaborated with others to discuss new leadership career opportunities.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Handled all delegated tasks, including training, soldier mentoring and logistical needs.
Maintained updated logistical, training, readiness knowledge through reporting meeting with seniors and subordinates and daily practices of coordinating of accountabilities and training updates.

Summary

Overview

Work History

Design Coordinator Assistant

Press Operator

Department Manager

Operations Supervisor

General Manager

Platoon Sergeant

Education

Military Certificate of Completion - Weapons Functions And Safety

Skills

Timeline

Similar Profiles

Donovan JonesDonovan Jones

Bethany JacobsBethany Jacobs

Anamika OjhaAnamika Ojha