Summary
Overview
Work History
Education
Skills
Certification
Timeline
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DAVID PAZ

Boynton Beach

Summary

Highly motivated and results-driven professional with experience in financial services, security, and military operations. A proud U.S. Marine Corps Veteran with a proven ability to lead teams, manage projects, and uphold high standards of safety and compliance in diverse environments. Strong interpersonal skills with the ability to build relationships, solve complex problems, and adapt to fast-paced situations. Equipped with a disciplined approach to leadership, strategic planning, and operations, ensuring success and operational excellence across all endeavors.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Financial Relationship Sr. Consultant

Regions Bank
01.2022 - Current
  • Oversee and manage all aspects of daily branch operations, ensuring smooth opening and closing procedures, and prioritizing the safety and security of employees and clients.
  • Lead and supervise staff to maintain operational efficiency, monitor adherence to regulatory standards, and uphold excellent customer service standards.
  • Assess client financial needs, provide personalized financial strategies, and offer tailored solutions for savings, investment, and wealth-building goals.
  • Act as a trusted advisor to clients, helping them navigate complex financial decisions while building lasting relationships and enhancing overall satisfaction.
  • Regularly review and track client financial plans, making necessary adjustments and offering guidance to ensure that goals are met in a timely and efficient manner.
  • Manage cash handling operations, including daily cash deposits, withdrawals, and accurate record-keeping for all financial transactions.
  • Maintain comprehensive financial records, ensure accurate reporting, and monitor budgets to control expenses and maintain branch profitability.
  • Oversee the management of the branch vault, supervise cash transactions with tellers, and ensure proper cash reconciliation and preparation of incoming/outgoing shipments.
  • Develop new business opportunities by cultivating strong relationships with corporate and business clients, identifying cross-selling opportunities, and generating quality leads for continued business growth.
  • Facilitate communication between clients and internal teams to resolve issues, track account status, and ensure timely completion of client requests.
  • Ensure compliance with all banking regulations, internal policies, and industry standards, conducting periodic reviews to safeguard the integrity of the branch operations.
  • Actively participate in branch meetings and training to stay updated on the latest banking products, industry trends, and best practices in financial services.

Financial Representative

Northwestern Mutual
01.2021 - 01.2022
  • Proactively scheduled and conducted client meetings, providing comprehensive financial consultations to understand individual needs and goals.
  • Delivered impactful presentations on financial planning, including investment strategies, retirement planning, insurance, and wealth management.
  • Crafted customized financial plans by analyzing clients' current financial status, risk tolerance, and future objectives.
  • Developed long-term financial strategies for clients, offering solutions related to life insurance, disability insurance, annuities, and retirement savings.
  • Conducted regular follow-up meetings with clients to track progress, adjust strategies as needed, and ensure alignment with evolving goals.
  • Built and maintained long-term relationships with clients, delivering personalized service and anticipating future financial needs.
  • Educated clients on financial concepts, helping them make informed decisions about budgeting, saving, and investing.
  • Identified opportunities to cross-sell financial products that aligned with clients’ goals and created value-added services.
  • Resolved client inquiries and concerns in a timely and professional manner, maintaining a high level of customer satisfaction and trust.
  • Utilized financial tools and software to track client progress, document financial activities, and maintain accurate records.
  • Demonstrated strong communication skills by providing clear, concise, and understandable financial advice in person and via phone/email.
  • Continuously educated myself on industry trends, new products, and regulatory changes to ensure compliance and offer the best solutions to clients.

Personal Banker

Wells Fargo
01.2019 - 01.2021
  • Cultivated and nurtured strong, lasting relationships with clients, offering personalized services tailored to their unique financial needs and goals.
  • Conducted in-depth financial assessments to understand client requirements, providing expert recommendations for the most suitable financial products and services.
  • Guided clients through the process of opening and closing various accounts (checking, savings, and business accounts) while ensuring smooth account management.
  • Assisted clients with applying for and managing loans, credit cards, mortgages, and lines of credit, providing education on terms, benefits, and repayment plans.
  • Provided guidance and support for clients in managing their finances, including budgeting, saving, and building credit.
  • Ensured full compliance with local, state, and federal banking regulations, performing routine checks to ensure all processes and documentation met legal and industry standards.
  • Addressed and resolved any customer concerns or issues, ensuring clients received prompt and satisfactory solutions while maintaining a high level of service.
  • Managed daily branch operations, including the opening and closing of the branch, ensuring the security of assets and adherence to company policies.
  • Assisted in promoting and cross-selling additional products and services that aligned with clients' needs, contributing to branch revenue growth.
  • Worked closely with branch management to review operational processes, identify areas for improvement, and implement best practices for customer service and efficiency.
  • Tracked and documented client interactions, ensuring accurate records and maintaining confidentiality of all personal and financial information.
  • Conducted financial wellness check-ins with clients, providing ongoing support to help them reach their short- and long-term financial objectives.
  • Actively participated in community outreach efforts to increase branch visibility and build relationships with local residents and businesses.

Surveillance Agent Supervisor

Seminole Tribe of Florida
01.2017 - 01.2019
  • Collaborated with Table Managers, Floor Leads, and other key departments to ensure the highest level of quality control across all casino operations.
  • Conducted regular inspections of casino floors and gaming tables to monitor compliance with internal procedures, safety protocols, and industry regulations.
  • Led surveillance efforts to identify and address discrepancies in gaming activities, ensuring that all games and gaming equipment were functioning within legal parameters.
  • Oversaw cash handling procedures, ensuring accurate cash balancing, monitoring of financial transactions, and verification of gaming revenue to prevent fraud and errors.
  • Ensured all gaming operations adhered to federal, state, and tribal regulations, conducting routine audits to ensure compliance with all regulatory requirements.
  • Directed a team of surveillance agents to monitor live gaming activities and provide real-time reports on suspicious or non-compliant activities.
  • Managed the maintenance and accuracy of all surveillance logs, ensuring proper documentation of incidents, actions taken, and reports for regulatory purposes.
  • Collaborated with security and law enforcement to investigate and resolve potential fraud, theft, or cheating incidents, safeguarding casino assets and patrons.
  • Analyzed video footage and incident reports, identifying trends, risks, and potential vulnerabilities to enhance security protocols and improve operations.
  • Provided recommendations to senior management for process improvements and enhanced security measures to mitigate potential operational and financial risks.
  • Trained and mentored new surveillance agents, ensuring they understood compliance regulations, monitoring techniques, and reporting standards.
  • Maintained the confidentiality and integrity of sensitive information, ensuring that surveillance data was handled securely and in compliance with company policies.

Private Investigator

Nelson Specialized Investigation
01.2015 - 01.2017
  • Conducted detailed investigations into fraud, theft, and other criminal activities, gathering evidence to support legal actions and litigation.
  • Developed investigative strategies to identify and trace fraudulent activities, utilizing various surveillance and research methods to gather relevant information.
  • Collected, analyzed, and documented evidence, ensuring accuracy and completeness of reports for use in legal proceedings or client case files.
  • Prepared comprehensive investigative reports, daily logs, and progress updates to ensure transparency and maintain accurate records for management and clients.
  • Secured high-value merchandise and sensitive assets, utilizing security measures and tracking systems to prevent theft and ensure proper handling.
  • Managed multiple investigative projects simultaneously, coordinating schedules, allocating resources, and ensuring timely completion of investigations.
  • Coordinated with law enforcement agencies, attorneys, and other professionals to share information, follow up on leads, and collaborate on case resolution.
  • Conducted interviews with witnesses, suspects, and informants to gather crucial details and support ongoing investigations.
  • Provided expert testimony and support in legal proceedings, presenting findings in a clear, concise, and factual manner.
  • Maintained confidentiality and integrity when handling sensitive information, ensuring compliance with legal and ethical standards.
  • Conducted background checks, asset searches, and surveillance operations, providing clients with reliable, timely information to assist in decision-making.
  • Recommended preventive measures and security enhancements to clients to reduce the risk of future fraud or theft incidents.

Forward Observer

United States Marine Corps
11.2008 - 10.2012
  • Established effective observation posts in various environments, maximizing visibility while maintaining concealment from enemy forces.
  • Supported friendly forces during direct action missions by providing overwatch and coordinating indirect fire support assets as needed.
  • Managed inventory of critical observation equipmenDirected and coordinated field artillery fire support, identifying and relaying enemy targets to ensure precision and effectiveness in combat operations.
  • Conducted tactical battlefield reconnaissance to assess and analyze terrain, enemy positions, and obstacles, providing critical intelligence to unit commanders.
  • Collaborated with fire support teams and artillery units to develop and execute fire missions, ensuring timely and accurate artillery strikes.
  • Operated advanced communication equipment to transmit targeting data, coordinates, and fire missions between units, ensuring clear and effective communication under pressure.
  • Provided real-time observations and adjustments to fire missions based on evolving battlefield conditions, ensuring operational success and minimizing collateral damage.
  • Led small teams during reconnaissance and combat operations, ensuring the safety and success of the team in hostile environments.
  • Maintained detailed logs and reports on mission progress, outcomes, and key operational data for analysis and future reference.
  • Trained and mentored junior Marines on fire support tactics, equipment handling, and communication procedures, enhancing team performance and operational readiness.
  • Coordinated with infantry, artillery, and other support units to ensure alignment of tactics, fire support, and mission objectives.
  • Enforced strict adherence to safety protocols during live-fire exercises and combat missions, ensuring the well-being of personnel and equipment.
  • Demonstrated adaptability in high-pressure situations, quickly adjusting tactics to meet mission requirements in dynamic and fast-paced environments.
  • Performed post-mission analysis and debriefs, identifying lessons learned and areas for improvement in future operations.t, ensuring all necessary tools were available for mission success.
  • Provided timely and accurate targeting data for artillery units, leading to precise strikes on enemy positions.

Education

High School Diploma -

Lake Worth High School
01-2005

Skills

  • Bilingual: English/Spanish
  • Leadership & Team Management
  • Financial Planning & Analysis
  • Client Relationship Management
  • Problem Solving & Decision Making
  • Excellent Communication & Interpersonal Skills
  • Adaptability & Confidentiality
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Certification

  • 214 License FL Life, Health, and Annuities
  • Florida Security “D” and “G” License
  • CPR/AED Certification

Timeline

Financial Relationship Sr. Consultant

Regions Bank
01.2022 - Current

Financial Representative

Northwestern Mutual
01.2021 - 01.2022

Personal Banker

Wells Fargo
01.2019 - 01.2021

Surveillance Agent Supervisor

Seminole Tribe of Florida
01.2017 - 01.2019

Private Investigator

Nelson Specialized Investigation
01.2015 - 01.2017

Forward Observer

United States Marine Corps
11.2008 - 10.2012

High School Diploma -

Lake Worth High School

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DAVID PAZ