David Pena
Clovis,CA
Summary
Operations manager and office administrator focused on construction project compliance and logistics management. Skilled in optimizing workflow efficiency and ensuring safety standards, while cultivating robust relationships with clients and teams. Demonstrated success in driving business operations and profitability enhancements in high-pressure settings.
Overview
24
24
years of professional experience
Work History
Construction operations manager
B.F.I Inc
Fresno, CA
01.2021 - 12.2025
- Optimized workflow and resource allocation through effective management of daily operations.
- Coordinated team activities to enhance collaboration across departments.
- Implemented process improvements to streamline production and reduce operational delays.
- Oversaw inventory management, ensuring accuracy and availability of supplies.
- Trained and mentored staff, promoting a culture of continuous learning.
- Developed operational policies to maintain compliance with industry standards.
- Analyzed performance metrics to identify opportunities for optimization.
- Facilitated cross-functional meetings to align team goals and strategies.
- Managed office supplies and inventory to ensure availability for staff needs.
- Coordinated schedules and meetings for executives and team members.
- Handled correspondence and communication with clients and vendors.
- Oversaw office equipment maintenance and troubleshooting as needed.
- Coordinated and managed daily administrative operations of the office.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Processed invoices on a timely basis according to established procedures.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
- Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
- Coordinated onsite training events with outside vendors and online webinars.
- Greeted visitors warmly upon arrival at the office premises.
- Ensured compliance with applicable laws regarding employment practices.
- Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
- Assisted in site preparation and material organization for construction projects.
- Managed inventory of tools and equipment on job sites.
- Supported safety inspections and compliance with regulations.
- Documented daily activities and progress for project tracking purposes.
- Participated in team meetings to discuss project goals and challenges.
Driver
Mohawk Industries
Fontana, CA
12.2018 - 12.2021
- Operated tractor-trailer for local delivery of flooring products, ensuring timely arrival of goods.
- Delivered all freight on schedule while maintaining quality and integrity standards.
- Coordinated travel routes in compliance with traffic laws and FMCSA regulations, enhancing safety.
- Identified and addressed safety hazards along routes, promoting safer travel conditions.
- Conducted thorough pre- and post-trip vehicle inspections, documenting mechanical issues to ensure readiness.
Operations Manager/Driver
A.P. Transport Inc
01.2013 - 01.2019
- Managed daily operations to ensure efficient workflow and resource allocation.
- Implemented process improvements to streamline production and reduce operational delays.
- Oversaw inventory management, ensuring accuracy and availability of supplies.
- Trained and mentored staff, fostering a culture of continuous learning and development.
- Developed operational policies to maintain compliance with industry standards and regulations.
- Facilitated cross-functional meetings to align goals and strategies across teams.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Connected with clients and developed strategies to achieve sales and customer service goals.
Truck Driver/Manager's Assistant
Fresno Valve & Casting
01.2012 - 01.2013
- Delivered exceptional customer service while unloading cargo at delivery sites.
- Collaborated with team members to optimize loading and unloading processes.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Developed and maintained filing systems for easy information retrieval.
- Prepared reports and presentations for senior management meetings.
- Organized company events and meetings to foster team collaboration.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Truck Driver Distribution/Safety Supervisor
A.P. Transport Inc
11.2001 - 01.2012
- Managed daily office operations and maintained organized filing systems.
- Coordinated meetings and scheduled appointments for team members.
- Utilized office software to create documents and presentations effectively.
- Maintained inventory of office supplies and facilitated reordering when necessary.
- Answered phones and routed calls to appropriate personnel.
- Organized and maintained filing systems for documents, records and other materials.
- Communicated with dispatchers to receive delivery instructions and updates.
- Provided excellent customer service during deliveries and pickups.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Education
High School Diploma -
Smart Horizon
Pompano Beach, FL08-2022
Office Management (Certification) -
Smart Horizons
Pompano Beach, FLCertificate -
Career Safe
Skills
- Industrial maintenance
- OSHA 10
- Purchasing
- Office administration
- Microsoft Excel
- Inventory management
- Process improvement
- Document preparation
- Workflow optimization
- Team collaboration
- Customer relationship management
- Schedule coordination
- Policy development
- Problem solving
- Effective communication
- Time management
- Staff training
- Compliance assurance
- Operations management
- Meeting planning
- Database entry
- Travel arrangements
- Administrative support
- Telephone reception
- Document scanning
- Technical support
- File organization
- Expense reporting
- Planning events
- Office supply management
- Spreadsheet development
- Calendar management
- Mail routing
- Project management
- Processing expenses
- Hospitality and accommodation
- Leadership and supervision
- Business correspondence
- Business administration
- Event coordination
- Verbal communication
- Travel coordination
- Customer engagement
- Verbal and written communication
- Office management
- Meeting coordination
- Strategic planning
- Billing oversight
- Scheduling appointments
Personal Information
Languages
- English
- Spanish
Timeline
Construction operations manager
B.F.I Inc
01.2021 - 12.2025
Driver
Mohawk Industries
12.2018 - 12.2021
Operations Manager/Driver
A.P. Transport Inc
01.2013 - 01.2019
Truck Driver/Manager's Assistant
Fresno Valve & Casting
01.2012 - 01.2013
Truck Driver Distribution/Safety Supervisor
A.P. Transport Inc
11.2001 - 01.2012
High School Diploma -
Smart Horizon
Office Management (Certification) -
Smart Horizons
Certificate -
Career Safe