David Peralta
Pittsfield,Massachusetts
Summary
Highly skilled in prioritizing and managing a diverse workload within a fast-paced environment. Dedicated to delivering exceptional customer service and upholding a high standard of quality. Demonstrates a genuine passion for assisting others and consistently achieves high-level sales. Maintains a positive and professional demeanor with clients and managers. Exceptional interpersonal and communication skills, coupled with a competitive drive and goal-oriented nature, result in excellence in any professional setting.
Overview
9
9
years of professional experience
Work History
TurboTax Associate Team Member
Current
- Part of the team that was 85 percentile of the company
- Gained further state tax knowledge
- Learned how to work as a cohesive team to solve customer's issues.
Amazon Warehouse Team Member
Amazon alb1
06.2022 - 12.2022
- Gained knowledge on how to use different pit machinery
- Exceeded job averages and expectations as an associate
- Experience in pick, dock, icqa and water spider.
Quality control jewelry Specialist
Almod Diamonds
04.2019 - 04.2020
- Focused grading diamonds and colored stones
- Handled and graded high priced jewelry products
- Writing quality control reports on loose gemstones and finished products
- Knowledgeable in rough diamond grading trained with Nizam Peters.
Retail Solar Advisor
Sunrun
11.2017 - 05.2018
- Furthered knowledge in solar products
- Improved my interpersonal communication skills at a grocery store/home depot
- Increased my networking skills within a community for lead generation
- Created new positive relationships to a renewable energy future
- In the months of November and December I was in the top ten in the nation for solar sales.
Tax preparer
H and R block
12.2014 - 05.2015
- Acquired knowledge of Tax Preparation
- Researched specific tax law relating to individual client needs
- Maximized tax returns for customers
- Allowed me the opportunity to become more detail oriented.
Sales Representative
Oak n Spruce
03.2014 - 09.2014
- Effective Presentation skills in selling a dream
- Adjusting Presentations to fit into the lifestyle of the customer
- Found key selling points to relate to the customer
- Getting to know the customers’ needs and wants in life allowed me to customize my sales approach
- Experience in creating 60 to 90 minute presentations.
Education
Bachelor of Arts - Business Management
American Public University
West Virginia03.2021
Gemology Certificate - Gemology
Gemological Institute of America
Carlsbad, CA03.2017
Skills
- Compliance Management
- Marketing knowledge
- Financial Acumen
- Teamwork and Collaboration
Education
Bachelor’s degree in business management American public university
Graduate Gemology Certification at GIA, Carlsbad, California
Associates Degree in Business Administration, Berkshire Community College
Lean six sigma Black belt
Life and health insurance license
Property and Casualty insurance license
Timeline
TurboTax Associate Team Member
Current
Amazon Warehouse Team Member
Amazon alb1
06.2022 - 12.2022
Quality control jewelry Specialist
Almod Diamonds
04.2019 - 04.2020
Retail Solar Advisor
Sunrun
11.2017 - 05.2018
Tax preparer
H and R block
12.2014 - 05.2015
Sales Representative
Oak n Spruce
03.2014 - 09.2014
Bachelor of Arts - Business Management
American Public University
Gemology Certificate - Gemology
Gemological Institute of America
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