Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

David Perez

Rio Rico,AZ

Summary

Detail-oriented professional with extensive experience in crisis communications and operational support. Recognized for improving community engagement through timely updates and efficient communication processes, driving enhanced public awareness and inter-agency collaboration.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Communication Officer

Santa Cruz County Sheriffs Office
Nogales, Az
08.2024 - Current

Achieved efficient response to emergency and non-emergency calls by accurately assessing urgency and directing resources. Enhanced inter-agency collaboration by effectively referring service requests to appropriate law enforcement agencies. Maintained accurate records of calls and responses, contributing to operational transparency. Improved public service by addressing inquiries and providing timely information. Streamlined communication processes for sheriff’s deputies through effective message management and call transfers. Ensured data accuracy by performing monthly warrant updates and validations. Enhanced operational efficiency by maintaining detailed logs and records. Delivered reliable support through effective management of TDD calls and daily system tests. Facilitated data entry and validation for warrants and stolen items, ensuring compliance with law enforcement standards. Leveraged ACJIS for efficient information retrieval and management. Provided critical updates to deputy sheriffs through vigilant monitoring of two-way radio communications. Maintained situational awareness of patrol officer locations to support operational effectiveness. Contributed to the refinement of operating procedures and internal communications.

  • Managed crisis communications, minimizing negative press during sensitive events.
  • Developed and distributed press releases to enhance public awareness of sheriff's office initiatives.
  • Managed social media platforms, increasing community engagement through timely updates and responses.

Detention Officer

Santa Cruz County Sheriffs Office
Nogales, AZ
08.2020 - 08.2024
  • Monitored inmate behavior to maintain safety and security within detention facilities.
  • Conducted regular inspections of facilities to identify potential safety hazards and ensure compliance.
  • Implemented and enforced facility policies, procedures, and regulations for inmate management.
  • Provided crisis intervention and de-escalation techniques to resolve conflicts among inmates.

Education

High School Diploma -

Nogales High School
Nogales, Az

Skills

  • Media relations
  • Web content management
  • Brand messaging
  • Internal communications
  • Translation services
  • Crisis management
  • Problem-solving
  • Data entry
  • Teamwork
  • Teamwork and collaboration
  • Time management
  • Prioritizing situations
  • Attention to detail
  • Call prioritization
  • Listening skills
  • Problem-solving abilities
  • Multitasking
  • Team leadership
  • Verbal and written communication
  • Dispatch coordination
  • Situational awareness
  • NCIC database
  • CPR and first aid
  • Public safety telecommunicator (PST)
  • Radio frequencies monitoring

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Detention Supervisor by completing tests with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Supervised team of 10 staff members.

Certification

  • CTO - Communications Training Officer
  • PST - Public Safety Telecommunicator

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Communication Officer

Santa Cruz County Sheriffs Office
08.2024 - Current

Detention Officer

Santa Cruz County Sheriffs Office
08.2020 - 08.2024

High School Diploma -

Nogales High School
David Perez