Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
8
8
years of professional experience
Work History
Licensed Mortgage Broker
Barrett Financial Group
01.2023 - Current
Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Worked with underwriters to fix application problems and resolve issues.
Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Checked loan documents for accuracy prior to closing.
Explained different types of loans pertaining to client situations.
Developed and implemented marketing campaigns to generate new business opportunities.
Fielded customer complaints and provided solutions.
Licensed Mortgage Broker
Canopy Mortgage
01.2022 - 12.2022
Explained entire mortgage loan process to borrower.
Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
Assessed clients' financial data to determine loan suitability.
Collaborated with different lenders to find best possible deal for homebuyers.
Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
Established strong relationships with borrowers, which helped to forge new business opportunities.
Licensed Mortgage Broker
Geneva Financial LLC
06.2015 - 12.2021
Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Worked with underwriters to fix application problems and resolve issues.
Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Checked loan documents for accuracy prior to closing.
Explained different types of loans pertaining to client situations.
Developed and maintained relationships with customers, lenders and other third parties.
Processed loan applications and monitored progress from start to finish.