David Pham
Charlotte,NC
Summary
Customer service manager seeking an opportunity to further develop my interpersonal skills and obtain a position that can fully utilize my leadership, delegation, and managerial expertise.
Overview
12
12
years of professional experience
Work History
Home Remodeling Assistant
Mallay’s Home Repairs
Charlotte, NC
01.2013 - Current
- Managed various administrative responsibilities to facilitate home renovation processes.
- Supervised supply inventory and ensured efficient replenishment processes.
- Ordered and restocked supplies to keep workplace operating smoothly.
- Applied finishes such as paint or wallpaper in accordance with customer specifications.
- Prioritized and organized tasks to efficiently accomplish service goals.
Head of Body & Paint
Wilcox and Co.
01.2023 - 02.2025
- Managed the body and paint division of a heavy machinery refurbishment company, overseeing repair and restoration of equipment from auctions
- Responsible for sourcing and coordinating parts and supplies, placing orders, and ensuring timely delivery to meet project deadlines
- Adapted to the evolving needs of the business, taking on additional responsibilities outside of the role, including extra hours and interdepartmental collaboration
- Maintained a high level of craftsmanship and attention to detail, ensuring machinery was restored to market-ready quality
Kitchen Manager
BBQ Chicken
12.2021 - 12.2022
- Oversaw kitchen operations, managing inventory, and ensuring proper food safety and sanitation standards (Certified in SafeServe)
- Led kitchen staff through high-volume rush periods, maintaining composure and ensuring timely, high-quality food preparation
- Motivated and coached the team to consistently meet or exceed service expectations, ensuring that each order was prepared fresh and accurately
- Streamlined inventory management, reducing waste and optimizing stock rotation to maintain cost-effective operations
Crew Leader
C&R Landscaping
03.2020 - 01.2021
- Led a team of landscape professionals, ensuring efficient and productive workdays while maintaining a positive team dynamic
- Managed daily logistics, including tool and equipment preparation, ensuring job sites were fully stocked and ready for operations
- Fostered a high standard of cleanliness and organization by ensuring all work areas were left in pristine condition at the end of each job
- Developed expertise in landscaping techniques, improving job site efficiency and quality through proactive problem-solving and time management
Manager
Chicken King
- Assign responsibilities and lead 3 employees to meet organization’s expectation for productivity, quality, and goals
- Skilled in comparing prices in advance prior to shopping in order to achieve the best deals and pricing on merchandise and services
- Safe Serve Certified in 2015
Education
Some College (No Degree) - Bilingual in English And Spanish
Pep High School
Morton, TxSkills
- Framing construction
- Deck construction
- Drywall installation
- Painting techniques
- Landscaping
- Concrete work
Volunteer Experience
Freedom Church Care for the Homeless, Assembled care packages and hand them out to the homeless once a month.
References
References available upon request.
Timeline
Head of Body & Paint
Wilcox and Co.
01.2023 - 02.2025
Kitchen Manager
BBQ Chicken
12.2021 - 12.2022
Crew Leader
C&R Landscaping
03.2020 - 01.2021
Home Remodeling Assistant
Mallay’s Home Repairs
01.2013 - Current
Manager
Chicken King
Some College (No Degree) - Bilingual in English And Spanish
Pep High School