David Pickard
Glendale,AZ
Summary
Dynamic and results-oriented professional with extensive experience at Target, specializing in food service and fulfillment. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating a strong work ethic and excellent customer service skills. Proven ability in staff training, maintaining sanitation standards, and improving order accuracy, contributing significantly to team success and operational efficiency.
Reliable and brings attention to detail to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Food Service Expert
Target
11.2020 - Current
- Contributed to a positive and supportive work environment, fostering collaboration among team members and promoting professional growth.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Processed customer payments and balanced cash drawers.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Developed and maintained positive relationships with customers to enhance service.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Fulfillment Expert
Target
11.2020 - Current
- Interacted with guests in friendly and knowledgeable way.
- Followed orders precisely for correct items, sizes and quantities.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Greeted customers and directed to requested products.
- Picked and packed order items.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Participated actively in regular safety trainings sessions.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted store customers and discussed needs.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Ensured the safety of employees by maintaining a clean, organized work environment and following best practices in backroom operations.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Managed effective replacement of damaged or missing products.
- Stocked shelves to match planogram images and instructions.
- Moved merchandise using pallet jacks and hand trucks.
- Safely and securely loaded items to prevent damage during transport.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels and packaged boxes
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
High School Diploma -
Central High School
Phoenix, AZ06-1996
Skills
- Excellent customer service
- Strong work ethic
- Food safety
- Staff training and development
- Sanitation standards compliance
- Health department regulations
- Positive attitude
- Team oriented
- Quick learner
- Customer service
- Fast-paced environment
- Problem-solving
- Heavy lifting capacity
Timeline
Food Service Expert
Target
11.2020 - Current
Fulfillment Expert
Target
11.2020 - Current
High School Diploma -
Central High School
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