David Polege
Tampa,FL
Summary
Dedicated professional with extensive experience in customer relationship management, water chemistry and product knowledge. Proven ability to enhance quality and build long-term client relationships through active listening and tailored solutions.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Aquatic Services And Planning, LLC.
Odessa, Florida
05.2009 - Current
- Managed daily operations of aquatic ecosystem projects and client interactions.
- Coordinated scheduling and logistics for installations and service appointments.
- Implemented customer feedback processes to enhance installation quality and satisfaction.
- Cultivated relationships with clients to understand their needs and provide tailored solutions.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Provided leadership support for team members through coaching and mentorship programs.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Sales/Installations
Marine Aquarium Warehouse
Tampa, Florida
06.2003 - 03.2016
Education
Associate of Arts - Business Administration
Hillsborough Community College
Tampa, FL06-2000
Skills
- Aquatic ecosystem support system design
- Advanced Water Chemistry Knowledge
- Sizing pumps, mechanical, biological, aeration, and UV filtration
- Vast knowledge of the current equipment on the market
- Project management
- Logistics coordination
- Customer relationship management
- Active Listening
Timeline
Owner/Operator
Aquatic Services And Planning, LLC.
05.2009 - Current
Sales/Installations
Marine Aquarium Warehouse
06.2003 - 03.2016
Associate of Arts - Business Administration
Hillsborough Community College