Summary
Overview
Work History
Education
Skills
Timeline
Server

David Polis

Palm Harbor,FL

Summary

With a proven track record at Red Lobster, I excel in enhancing operational efficiency and guest satisfaction through effective leadership and team management. My expertise in sanitation standards and labor cost control, coupled with a knack for fostering a positive work environment, has consistently boosted sales and service quality.

Overview

11
11
years of professional experience

Work History

Certified Restaurant Supervisor

Red Lobster
04.2019 - Current
  • Implemented standard operating procedures to maintain consistency in service, resulting in positive guest feedback and repeat visits.
  • Conducted regular audits of financial transactions to maintain accurate records and prevent discrepancies in cash handling practices.
  • Optimized staff productivity by effectively delegating tasks based on individual strengths and skillsets.
  • Spearheaded employee recognition programs to motivate staff members towards outstanding performance levels consistently.
  • Maintained high food safety standards through consistent monitoring and enforcement of proper sanitation procedures.
  • Streamlined restaurant operations by implementing efficient systems for managing staff schedules, inventory control, and budgeting.
  • Increased overall sales by developing and executing successful promotional events and marketing strategies.
  • Boosted team morale with regular training sessions and performance evaluations, fostering a positive work environment.
  • Managed inventory efficiently, ensuring adequate stock levels without excess waste or loss due to spoilage.
  • Facilitated collaboration between front-of-house and back-of-house teams, resulting in smooth daily operations.
  • Maintained strict compliance with local health department regulations, achieving top ratings during inspections consistently.
  • Ensured seamless dining experiences with timely resolution of any service issues or guest complaints.

Bartender

Red Lobster
04.2017 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Certified Trainer

Red Lobster
02.2017 - Current
  • Implemented standard operating procedures to maintain consistency in service, resulting in positive guest feedback and repeat visits.
  • Conducted regular audits of financial transactions to maintain accurate records and prevent discrepancies in cash handling practices.
  • Optimized staff productivity by effectively delegating tasks based on individual strengths and skillsets.
  • Spearheaded employee recognition programs to motivate staff members towards outstanding performance levels consistently.
  • Maintained high food safety standards through consistent monitoring and enforcement of proper sanitation procedures.
  • Streamlined restaurant operations by implementing efficient systems for managing staff schedules, inventory control, and budgeting.
  • Increased overall sales by developing and executing successful promotional events and marketing strategies.
  • Boosted team morale with regular training sessions and performance evaluations, fostering a positive work environment.
  • Managed inventory efficiently, ensuring adequate stock levels without excess waste or loss due to spoilage.
  • Facilitated collaboration between front-of-house and back-of-house teams, resulting in smooth daily operations.
  • Maintained strict compliance with local health department regulations, achieving top ratings during inspections consistently.
  • Ensured seamless dining experiences with timely resolution of any service issues or guest complaints.

Server

Red Lobster
02.2014 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Associate Degree - Physical Education

Towson University
Baltimore, MD

Sachem North High School
Ronkonkoma, NY
2007

Skills

  • Effective leadership
  • Team management
  • Sanitation standards
  • Food presentation
  • Employee scheduling
  • Labor cost control
  • Customer service
  • Service quality
  • Hospitality
  • Restaurant policies and procedures
  • Operational efficiency
  • Sales operations
  • Food safety compliance
  • Staff management
  • Guest relations
  • Sales strategy
  • Health and safety standards

Timeline

Certified Restaurant Supervisor

Red Lobster
04.2019 - Current

Bartender

Red Lobster
04.2017 - Current

Certified Trainer

Red Lobster
02.2017 - Current

Server

Red Lobster
02.2014 - Current

Associate Degree - Physical Education

Towson University

Sachem North High School

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David Polis