Summary
Overview
Work History
Education
Skills
Timeline
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David Portmess

David Portmess

Winchester,VA

Summary

I am a dedicated and results oriented Technical Inside Sales Representative with a strong track record of achieving and exceeding sales targets in the industrial equipment sector. With over 6 years of experience at Konecranes, I have consistently demonstrated my ability to build lasting relationships with clients and deliver effective solutions that address their needs. My expertise lies in identifying opportunities for safety retrofits, components, modernization, and new equipment, and I take pride in my consistent recognition through the Konecranes Sales Excellence Awards from 2019 to 2022. With a keen understanding of customer requirements, I have successfully closed deals and consistently surpassed sales expectations, achieving remarkable milestones such as generating $3.3 million in sales in 2022. My background as an Industrial Crane Service Technician and Inspector further enriches my perspective, allowing me to intimately understand the technical aspects of the equipment I sell. This practical experience enables me to engage with clients on a deeper level, providing them with insights that go beyond sales pitches. I am driven by a passion for excellence and an unwavering commitment to customer satisfaction. My proficiency in various technical skills, including plasma cutting, hydraulics, and industrial maintenance, equips me to communicate effectively with clients, addressing their unique challenges and offering tailored solutions. As I continue to flourish in my role at Konecranes, I am excited to bring my sales prowess, technical acumen, and dedication to every new opportunity. I am committed to contributing to the growth of both my clients and the organization, fostering long-lasting partnerships built on trust and exceptional results.

Overview

16
16
years of professional experience

Work History

Technical Inside Sales

01.2018 - Current
  • Recipient of Konecranes Sales Excellence Awards in 2019, 2020, 2021, and 2022.
  • Consistently met and exceeded sales expectations.
  • Achieved sales milestones: 2022 - $3,324,144.84, 2021 - $3,043,382, 2020 - $2,000,000, 2019 - $2,134,638, 2018 - $1,300,000 (3 quarters).
  • Engage in diverse sales activities, selling safety retrofits, components, modernization, and new equipment to meet sales quotas.
  • Prepare price estimates for service work using established tools and guidelines.
  • Maintain personal contact with existing accounts, prepare monthly reports, and develop relationships with new accounts.
  • Document sales activities and opportunities in CRM software, provide weekly reports to manager.
  • Monitor service department workload, qualify projects, and assess creditworthiness.
  • Maintain customer information, coordinate contract renewals, and conduct business reviews.
  • Collaborate with service department to address customer issues and needs.
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Set up new accounts, established customer credit and set up payment methods.
  • Set up new accounts, established customer credit and set up payment methods
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company

Industrial Crane Service Technician and Inspector

Konecranes Winchester
06.2017 - 04.2018
  • Conducted on-site troubleshooting, maintenance, and repairs of overhead cranes and hoists
  • Documented findings and provided corrective recommendations to customers
  • Generated sales leads during service calls, improving customer material handling applications
  • Ensured compliance with safety regulations and codes
  • Maintained communication with service office, completed documentation, and operated equipment safely.
  • Diagnosed, repaired and replaced faulty electrical, electronic and mechanical components to maintain plant safety
  • Installed and repaired electrical and mechanical systems, equipment and machinery to maintain proper functionality
  • Adhered to safety policies, procedures and regulatory criteria to maximize preventive controls
  • Inspected and tested electrical equipment, diagnosing malfunctioning apparatus

Industrial Mechanic/ Machinist

Ashworth Bros. Inc
03.2013 - 04.2017
  • Performed machinery repairs, preventive maintenance, and troubleshooting
  • Proficient in welding, sheet metal fabrication, and machining
  • Assisted in engineering projects and fabricated conveyor tracking systems
  • Ensured product specifications were met and exceeded.
  • Performed regular inspections and regularly lubricated machinery
  • Performed root-cause analysis on defective components, disassembling them to identify issues and completing necessary repairs
  • Measured parts with rulers, calipers and micrometers to determine changes in dimensional requirements
  • Educated production workers on routine preventive maintenance techniques and monitoring compliance
  • Utilized troubleshooting tools and schematics to identify parts needing repair
  • Calibrated and adjusted machinery for operational consistency
  • Read blueprints and schematic drawings of machinery to determine appropriate procedures and necessary supplies
  • Conducted routine maintenance and inspections to identify and address mechanical issues

Manufacturing Technician

Ashworth Bros. Inc
09.2007 - 03.2013
  • Set up and maintained wire straightening and welding machinery.
  • Trained manufacturing technicians on equipment operation and setup.
  • Welded stainless steel conveyor belt edges and collaborated on machinery improvements.
  • Conducted weld inspections and contributed to process enhancements.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Made sure that products were produced on time and are of good quality.
  • Inspected finished products for quality and adherence to customer specifications.
  • Trained and supervised production staff in use of equipment and machinery.
  • Assembled and tested parts and components to meet safety and performance standards.
  • Installed and maintained manufacturing equipment according to manufacturer specifications.
  • Assembled and tested parts and components to meet safety and performance standards
  • Built product subassemblies or final assemblies and monitored and adjusted production processes or equipment for quality and productivity

Education

Multi-Craft Technician in Industrial Mechanics LFCC -

Laurel Ridge CC
Middletown, VA
05.2009

Skills

  • Plasma Cutting
  • Hydraulics
  • Programmable Logic Controllers
  • Machining
  • Industrial Maintenance
  • Precision Measuring Equipment
  • Welding
  • Metal Fabrication
  • Plumbing
  • Electrical
  • Inside Sales
  • CRM Quality Management
  • Mechanical Knowledge
  • Sales Achievements
  • Converting Leads
  • Exceptional Customer Service
  • Software Name Sales Management
  • Data Entry
  • Social Media Platforms
  • Product and Service Sales
  • Sales and Negotiation
  • Overcoming Objections
  • Prospect Follow-Up
  • Relationship Development
  • Revenue Growth
  • Sales Expertise
  • Promote Products
  • Client Retention
  • CRM Quality Management

Timeline

Technical Inside Sales

01.2018 - Current

Industrial Crane Service Technician and Inspector

Konecranes Winchester
06.2017 - 04.2018

Industrial Mechanic/ Machinist

Ashworth Bros. Inc
03.2013 - 04.2017

Manufacturing Technician

Ashworth Bros. Inc
09.2007 - 03.2013

Multi-Craft Technician in Industrial Mechanics LFCC -

Laurel Ridge CC
David Portmess